Program Manager - Innovation and Entrepreneurship and Student Conference Management

Job Description

Thurgood Marshall College Fund (TMCF) is the nation's largest organization exclusively representing the black college community. TMCF member-schools include the publicly supported Historically Black Colleges and Universities (HBCUs) and several Predominantly Black Institutions (PBIs).

The Programs Manager will be a key contributor to interactive program execution within Innovation and Entrepreneurship programming as well as project management and implementation support of TMCF Signature student convenings. The Programs Manager will work closely with the Innovation and Entrepreneurship team as well as the Programs team, to ensure that program logistics are successfully implemented while providing insight into the most effective means to fulfill the program obligations.

Additionally, the Programs Manager will have the opportunity to own key projects and work with partners to deliver on TMCF's mission to ensure student success by promoting educational excellence and preparing the next generation of workforce talent through leadership development. Responsibilities will be both operational and project based.

The successful candidate must have a natural aptitude for customer service, project management execution, high energy, a deep commitment to the goals of the organization, a good eye for detail, and strong written and oral communication skills. Reporting to the Chief Programs Officer, the Program Manager is responsible for the operational success of TMCF program activity, in addition to other responsibilities as deemed appropriate. The Program Manager will ensure seamless program development, delivery, and effectiveness.

**Reporting to:** Chief Programs Officer

Responsibilities

Leadership

• Drive the implementation and logistics of program strategies across assigned programs.
• Establish a regular cadence for internal TMCF cross‑functional support for interactive programming through TMCF Innovation and Entrepreneurship programs as well as TMCF signature student convenings and conferences. The internal TMCF cross‑functional team will support any program related elements as determined by the Chief Programs Officer.
• Assume ownership of projects and partner programs successfully developing and implementing programmatic elements listed as "program execution".

Program Execution

**Budget:** Manage tracking of all I&E budgets and budget expenses, as well as submitting purchase orders in TMCF's AP system with payments to vendors, as well as student awards from programs. Regularly (quarterly) provide updates to program budgets for expeditious submission to partners through collaboration with the I&E program lead. Also, coordinate with the Finance team on access to the expense coding to create a centralized tracker for all I&E coding needed to process purchase orders and to reconcile budgets.

**Student documents:** Maintain templates to be distributed to students including program agreements, other financial forms, etc. as well as the collection and filing of forms within the I&E shared drives.

**Applicant tracking:** Provide maintenance of high level reports from TMCF applicant tracking system to support program leads in the collection of important applicant data.

**Program and student data collection:** Maintain a repository of student data across all programs to track student progress to then tie to key student outcomes upon gaining employment and/or graduating. Develop and update a tracker/database of all program activity including program satisfaction survey results and collection of net promoter scores. Applicant data to align with needed data points for TMCF annual report tracking from TMCF data team.

**Student communication:** Serve as the central point of contact and communication with students related to acceptance to programs, details on program involvement and logistics, need for documentation from students, as examples and not limited to the type of communication. Develop a strategy to successfully maintain and respond to the I&E email inbox to provide needed insight to students and others who are contacting the I&E team.

**Creative communication and execution:** Coordinating with Marketing and Programs leads to maintain…