Residential Coordinator Intern

Position Summary

The Residential Coordinator oversees daily operations within Unlimited Potential's transitional housing. This role ensures a safe, supportive, and well-managed living environment by coordinating services, supporting residents, and maintaining compliance with organizational policies and regulatory requirements.

Key Responsibilities

Resident Support & Community Engagement

• Serve as a point of contact for residents, addressing concerns, conflicts, and daily needs.
• Foster a positive and inclusive living environment through community-building activities.
• Provide guidance, referrals, or crisis intervention as needed.
• Support resident onboarding, orientations, and move-in/move-out procedures.

Facility & Operations Management

• Ensure the facility is clean, safe, and functioning properly; report or coordinate maintenance requests.
• Conduct regular inspections of rooms, common areas, and equipment.
• Enforce safety protocols and community living policies.

Administrative Duties

• Maintain accurate records of incidents, work orders, occupancy, and resident information.
• Prepare reports for Executive Director and ensure compliance with organizational and state regulations.
• Assist with budgeting, supply inventory, and resource allocation.

Programming & Events

• Assist Program manager with planning and implementing educational, recreational, or wellness programs for residents.

Qualifications

• Preferred bachelor's degree in social work, psychology, education, hospitality, or a related field (2 years relevant experience equals one year of education)
• Experience in resident life, property management, social services, or student affairs preferred.
• Strong interpersonal, conflict-resolution, and communication skills.
• Must be able to work overnight, weekends, and on-call shifts when required.
• Basic knowledge of safety procedures, crisis management, and administrative documentation.

Key Competencies

• Empathy and customer service
• Leadership and teamwork
• Problem-solving and decision-making
• Organizational skills and attention to detail
• Cultural competency and professionalism

Reports to

Executive Director

Compensation & Work Arrangement

• Stipend: $1,000/month
• Pay: $1,000.00 per month
• Work Location: In person