Retirement System Intern (College)

THE POSITION

Are you a motivated and enthusiastic college student who enjoys working with numbers and learning about finances? We have an exciting Retirement Systems Intern position available within the Public School Employees' Retirement System's (PSERS) Northeast field office, located in Scranton. Enhance your professional skills and knowledge and apply for this fantastic opportunity today!

DESCRIPTION OF WORK

As a Retirement Systems Intern with PSERS, you will be responsible for a wide range of responsibilities such as completing data entry; sending correspondence; reviewing documents for accuracy; as well as filing, reviewing, and scanning duties. Additional responsibilities may include:

• Data Handling: Complete data entry, review documents for accuracy, and maintain organized records
• Member Support: Greet visitors, address routine questions, and send member correspondence for appointments and benefit updates
• Mail Processing: Process incoming and outgoing mail and respond to basic inquiries such as income verifications
• Report Preparation: Create reports for employers and assist with gathering salary, service, and contribution data
• Office Coordination: Organize supplies, schedule meetings, support counseling presentations, and help document account-related member communications/interactions and business procedures

Essential functions of this position include: proficiency with computers, ability to complete work assignments in a professional manner, ability to follow directions, ability to communicate effectively both written and verbally, provide customer service, ability to learn new skills and software, and the ability to use office equipment such as a scanner, copier, and fax machine.

Work Schedule and Additional Information

This internship begins upon the date of hire and runs until graduation.

Work Schedule: Students must be able to work a minimum of 10 to 15 hours per pay period with a minimum of 2 days in-office per week during the business hours of 8:30 AM to 5:00 PM. Within these parameters, hours are flexible with school schedules.

Telework: You will not have the option to telework in this position.

Salary: In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS

Internship Requirements:

• You must be enrolled in college full-time (carrying 12 or more undergraduate credits, or 9 or more graduate credits)
• You must be 18 years of age or older.
• You must possess computer proficiency, such as familiarity with the keyboard, typing skills, and the ability to operate or work on a computer.
• You must possess professional skills such as communication skills, teamwork, time management, and computer literacy.

Additional Requirements:

• This position is located in Scranton, Lackawanna County.
• You must live within commuting distance to the Scranton office in Lackawanna County.
• You must be able to perform essential job functions.

Legal Requirements:

A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.

How to Apply

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans

Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS)

711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

Total Rewards

Learn more about our Total Rewards by watching this short video! See the total value of your benefits package by exploring our benefits calculator.

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning

We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance

We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture

We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks

Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box. Eligibility rules apply.