Summer Paid Intern Executive Ticket Operations

This is a Part Time Paid Internship

This position will support the day-to-day executive seating ticket operations for all Capital One Arena events. This role will focus on the fundamentals of processing ticket orders, distributing tickets, and customer support. This is a paid internship.

Are you looking to gain valuable experience in the sports industry? We'd love to hear from you!

**Responsibilities:** - Processes suite and premium seating ticket orders ensuring correct pricing and package configuration. - Supports Executive Seating department with suite holder account requests. - Coordinate distribution of tickets via mail, text, will-call, and expedited shipping methods. - Utilize Ticketmaster platform including Archtics, Account Manager, TM1, and TM Host. - Provide customer support using the department's shared email inbox. - Support the department with all assigned projects and administrative needs. - Other duties as assigned.

**Minimum Qualifications:** - Current undergraduate or graduate student. - Exceptional work ethic, attention to detail, strong desire to succeed, eagerness to learn, and passion for the sports industry. - Strong time management and organizational skills. - Competitive nature and a positive demeanor. - Proficient in Microsoft Office & Outlook. - Strong interpersonal, written, and verbal communication skills. - Ability to prioritize workload and build business relationships in a professional and confidential manner. - Reliable transportation and housing. - Ability to work a minimum of 20 hours/week from September-May. - Flexibility to work evenings, weekends, and holidays as needed.