Academic Advisor (Student Services Professional IB and SSP II) 2 positions

Our Commitment to Equity, Diversity, and Inclusion: California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation. Chico State operates as part of the 23-campus CSU system, which educates the most ethnically, economically, and academically diverse student body in the nation. The University enrolls over 15,000 students, with over half identifying as first-generation college students.

Chico State is committed to recruiting outstanding candidates. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment. Black, Indigenous, People of Color, veterans, and those with diverse abilities are encouraged to apply.

Job/Department Summary: SSP IB: Under general supervision of the Director the ECC Student Success, the employee performs basic professional student services work, utilizing a combination of high-level interpersonal skills and personal student contact. Academic advisors help students develop intentional decision-making skills and strategies for academic success, and work on problems from the investigation and analysis stage through the solution and implementation stage. The primary work processes are assigned tasks typically follow well established work procedures and guidelines.

Academic Advisor provides developmental academic advising to potential, current and disqualified students, on a drop-in, referral, or appointment basis, and perform related activities in support of the University's focus on student success, retention and graduation. SSP II: Working independently, under general supervision of the Director of ECC Student Success, the Student Services Professional (SSP II) independently performs moderately complex professional student services work. Under the primary work direction from the ECC College Advising and Retention Specialist (CARS), incumbent will use highly developed communication skills and personal contact to develop creative solutions, which address the needs of students in ECC.

Responsibilities include: Direct academic advising for majors and minors within ECC departments/programs, and targeted outreach to current and incoming students within specific populations in ECC. Position will often be tasked with answering initial student questions and assisting SSP III with solving admission and retention problems for incoming and current students as well as assisting with the ECC Student Success Center (ESSC). Incumbent will perform student advisement, using a high degree of judgment, persuasiveness, and imagination and professional skills, to guide students on complex problems from the investigation and analysis stage through the solution and implementation stage.

The purpose of this work is to assist students in making timely progress toward their degree objectives. Required

Education and Experience: SSP IB: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. SSP II: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field.

AND Two years of full-time professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. \*A Master’s degree in a job-related field may be substituted for one year of the professional experience. Additional specialized experience which demonstrates the applicant has successfully applied the knowledge and abilities of a Student Services professional may also be substituted for required education on a year-for year basis. Preferences for both SSP IB and SSP II: Preference may be given to applicants with the following as they may be considered specialized skills: Experience in academic advising, counseling, orientation, teaching or other student service program or related field Understanding of academic requirements and knowledge of the overall planning process and strategies for combining General

Education and major coursework into an academic plan

Experience advising, coaching, or mentoring individuals to help them identify goals, navigate challenges, and achieve successful outcomes. Demonstrated interpersonal communication and relationship-building skills with a diverse college-student population. Time Base: Full-time

Pay Plan: 12/12 Work Schedule: Mon-Fri 8:00am-5:00pm, Summer: Mon-Thurs 7:00am-5:30pm CSU Classification

Salary Range: SSP IB $53,784 - $76,104 per year. CSU Classification

Salary Range: SSP II $60,996 - $86,736 per year. Benefits: This position qualifies for benefits including tuition fee waiver (if eligible). CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance).

For more information please visit https://www.calstate.edu/csu-system/careers/benefits/Documents/employee-benefits-summary.pdf Additional Information: Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who