About the role
Account Manager Intern
NEXT AVAILABLE OPENING: Spring Tuesday 1/12/27 - Friday 4/9/27
Future internship opportunities:
- Summer: Tuesday 5/11/27 - Friday 8/6/27
- Fall: Tuesday 9/14/27 - Friday 12/10/27
Are you motivated to meet deadlines and live by your calendar or planner? Can you explain and coach people to meet their goals? If this sounds like you, you might be a good fit for an Account Management Internship!
As the main liaison between client and internal teams, account managers play a critical role in the Deksia process. They are naturally inquisitive and use the intel gathered in client interactions, industry research, and past experience to become expert advocates for their clients. Account managers are also expected to work closely with the project management team to make sure tasks are assigned and promised work is completed.
In this internship, you will work closely with one of our account managers as they carry out their everyday duties such as meeting with clients and relaying updates to the team.
Skills or character traits we want to see in you
Excellent Communication Skills
You must be able to clearly articulate your message, not just verbally, but also in written and nonverbal communication.
Organizational skills and attention to detail
Although we do have a stellar project management team to back you up, your organization skills need to be on point in order to keep your clients (and team) on track.
Problem-solving and critical thinking skills
You must be able to resolve issues quickly and effectively – the resources used to crack each case are up to you.
Sharp personal image
You dress to impress because first (and second, and third…) impressions are everything. Even if it's just from the waist up in this virtual age!
And most importantly…
- I get it: I understand the inner workings, systems, and responsibilities of my position
- I want it: I love to do my job
- I have the capacity for it: I have the mental, physical, and emotional ability to do my job
Skills / experience that gets us excited
- Adobe Suite experience (Illustrator, InDesign, Photoshop, and/or XD)
- Familiarity with Google Workspace tools such as Drive, Gmail, Docs, and Sheets
- Experience using Teamwork, Asana, Trello, or another project management software
- Familiarity with the Entrepreneurial Operating System (EOS)
What can I expect to learn?
- Sit in on client meetings and work alongside one of our account managers
- Gain hands-on experience with managing clients' projects efficiently
- Learn how to upsell additional services to clients (that they actually need!)
- Polish communication skills and build good response habits
Additional details
- 3-month internship – With potential to grow into a full-time position!
- Flexible work environment – Deksia proudly functions on an office/ work-from-home hybrid
- Part-time (15-20 hours per week) – Set a schedule that works best for you
- Unpaid internship – available for college credit