Admissions Associate - Seasonal Position

Position Overview

Seasonal Admissions Associates are the first point of contact for guests, ensuring a positive entrance experience. This role includes handling transactions, answering questions, and keeping the admissions areas clean and organized.

Schedule & Availability

• Available to work April–October 2026 with occasional evening shifts available.
• Flexible scheduling; shifts available Sunday–Saturday.
• Work 12–39 hours per week, based on availability.
• Position duration: up to 7 months.

Qualifications

• Must be 16 or older.
• Basic computer skills preferred.
• Strong customer service and interpersonal skills.
• Previous customer service or retail experience is a plus.

Key Responsibilities

Responsibilities include, but are not limited to:

• Guest Experience & Sales
• Provide a safe, fun, and inclusive environment for all visitors.
• Greet guests, answer questions about the Zoo, AZA, and animal welfare.
• Assist with purchases and provide product recommendations.
• Operate the POS system for merchandise, memberships, tickets, rentals, and donations.
• Handle cash, check, and credit card transactions accurately.

• Admission Operations & Inventory
• Keep the admissions booth and surrounding areas clean and organized.
• Assist with inventory management and recommend purchases to supervisors.
• Record pricing and sales in the Altru system and assist with year-end inventory.
• Follow Zoo policies, SOPs, and legal requirements as directed.

• Team Support & Special Events
• Assist with Zoo events by setting up, breaking down, and managing crowd control.
• Support check-ins for birthday parties, tours, and school groups.
• Enforce Zoo guest policies politely and professionally.
• Be cross trained for multiple areas within the Zoo as needed.