Analyst I, Falcon Complete (Remote, PST/MST)

Monitor and respond to real-time security alerts across endpoint, identity, email, and cloud environments. The analyst communicates with customers, investigates EDR telemetry, logs, forensic artifacts, Microsoft 365 threats, BEC, and AITM attacks, and provides remediation guidance. The role also supports incident detection processes and countermeasures while developing cybersecurity, systems administration, network analysis, scripting, and AI-assisted security operations skills.

Candidates must work a hybrid 4x10 schedule, including one weekend day. About the Role: CrowdStrike is looking for highly motivated, self-driven, technical analysts dedicated to making a difference in global security by protecting organizations against the most advanced attackers in the world. Our CrowdStrike virtual security operations center offers opportunities to expand your skill set through a wide variety of experiences, detecting and responding to incidents as they occur in real-time for our customers.

This role is open to candidates located in either PST or MST timezones. Am I an Associate Analyst, Endpoint Protection Team Candidate? - Do you have a passion for cybersecurity and a strong desire to build a career protecting organizations from the world's most sophisticated threats? - Are you self-motivated and looking for an opportunity to rapidly accelerate your skills? - Do you crave new and innovative work that actually matters to your customer? - Do you have a foundational background in Information Technology or Information Security that you're ready to put to work? - Do you excel at communicating clearly and professionally with customers and colleagues? - Do you love working around like-minded, smart people who you can learn from on a daily basis? - Are you excited about the evolving role of AI in security operations, including AI models, prompt engineering, and agentic SOC workflows? What You'll Do: - Deliver clear, concise, and professional customer communications as the primary first point of contact. - Produce high-quality written and verbal communications, recommendations, and findings to customers and internally. - Triage, investigate, and respond to security alerts across endpoint, identity, email, and cloud environments. - Conduct tactical analysis of EDR telemetry, log sources, and forensic artifacts to identify the scope of compromise and support remediation efforts. - Investigate suspicious Microsoft 365 activity, including business email compromise (BEC) and adversary-in-the-middle (AITM) attacks, contain the threat, and deliver actionable guidance to customers. - Develop and improve processes for incident detection and the execution of countermeasures.

What You'll Need: Successful candidates will have training or knowledge in one or more of the following areas: - Incident Handling: training or foundational knowledge in incident response processes, including the investigation of security events such as targeted threats, malware infections, and unauthorized access. - Threat Landscape Awareness: foundational knowledge of attack vectors, threat actor tactics, techniques, and procedures (TTPs), including familiarity with frameworks such as MITRE ATT&CK. - Operating System Fundamentals: understanding of Windows, Mac, and Linux operating systems, including typical Windows functionality such as the file system, registry, scheduled tasks, and running processes. - Systems Administration: experience administering a network and troubleshooting issues such as general connectivity and authentication issues. Has an understanding of general IT architecture configurations in small to large networks. - Network Analysis Fundamentals: knowledge of network protocols, network analysis tools, and ability to perform analysis of associated network logs. - Identity Platform Awareness: familiarity with identity and access management platforms such as Okta, Microsoft Entra ID, Active Directory, and similar technologies commonly found in enterprise environments. - Email Security Awareness: familiarity with Microsoft 365 security, including common attack patterns such as business email compromise (BEC) and adversary-in-the-middle (AITM) phishing. - Third-Party Log Analysis: foundational understanding of log sources across cloud platforms, network devices, identity providers, email platforms, and other enterprise technologies to support investigation and triage within our NG-SIEM service offering. - Incident Remediation: foundational understanding of targeted attacks and the ability to contribute to tactical and strategic remediation efforts for compromised organizations. - Network Operations and Architecture/Engineering: strong understanding of secure network architecture and strong background in performing network operations. - Programming/Scripting: experience or coursework in scripting languages such as Python, PowerShell, or Bash. - AI Fundamentals: experience or demonstrated interest in utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes. - Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes. Additionally, all candidates must possess the following qualifications: - Capable of completing technical tasks without supervision. - Desire to grow and expand both technical and soft skills. - Strong troubleshooting skills with a passion for solving complex technical problems. - Ability to foster a positive work environment and attitude.

Requirements: - Must be willing to work 4x10 schedule, including a day on the weekend. - Must be willing to work on site (hybrid schedule). Education: BA or BS / MA or MS degree in Computer Science, Computer Engineering, Math, Information Security, Information Assurance, Information Security Management, Intelligence Studies, Cybersecurity, Cybersecurity Policy, or a related