Assistant Program Coordinator, El Centro Serna (SSP IB)

Position Summary

The Assistant Program Coordinator (SSP IB) works under the general supervision of the Program Coordinator of El Centro Serna and under general supervision of the Director.

The incumbent assists the Center’s Program Coordinator through clearly defined efforts to deliver integrated support services and programming aimed at improving students’ academic success, leadership, professional development, retention, and enrichment of the overall student experience.

This position will serve as a mentor and advisor to students. In addition, the APC will work with interns and student assistants to support staff who design and deliver programs for graduate and/or undergraduate students to promote and raise awareness around student excellence through events/programs, written materials and representation on campus-wide committees.

Department Information

Our mission goes beyond individual growth - it reflects our commitment to fostering community and belonging for the nearly 40% of Latine students at Sacramento State, while warmly welcoming all students to engage, learn, & celebrate Latine culture. For more information, visit https://www.csus.edu/student-affairs/centers-programs/serna-center/about.html

Minimum Qualifications

Knowledge and Abilities:

• Working knowledge of the methods and problems of organization and program management; research and interviewing techniques; principles of individual and group behavior; the ability to rapidly acquire such knowledge of the organization, procedures and activities of the specific campus to which the position is assigned; and the basic principles, practices and major trends in the Student Services field to which assigned.
• Ability to rapidly acquire a working knowledge of the specific objectives of the campus Student Services program and its relationship to the total campus operation; interpret and apply program rules and regulations; gather and analyze data; reason logically, draw valid conclusions and make appropriate recommendations; present clear and concise information orally and in written reports; and establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations and other private and public agencies.

Experience:

Possession of these knowledge and abilities is typically demonstrated through the equivalent of one year of experience in professional Student Services work at the entry trainee level. Equivalent amounts of graduate level job‑related education may be substituted for the required experience.

Education:

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job‑related field.

Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year‑for‑year basis.

Required Qualifications

• Ability to provide student support services to a diverse student population, including students from high need populations, particularly those from Latine communities
• Experience planning, coordinating, and implementing educational programs, cultural events, outreach initiatives, or student engagement activities in a higher education setting
• Working knowledge of the techniques and methods of interviewing
• Ability to gather and analyze data; reason logically, draw valid conclusions and make appropriate recommendations
• Ability to participate in and contribute to group meetings, conferences and interviews
• Written and verbal communication skills, including experience creating newsletters, social media content, marketing materials, presentations, or other communications to engage students and campus partners
• Demonstrated ability to build collaborative relationships and work effectively with students, faculty, staff, campus partners to advance student engagement and success
• Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community.

Condition of Employment:

Satisfactory completion of the background check process.

Preferred Qualifications

• Ability to understand and navigate a dynamic campus culture with diverse populations
• Competency in cross-cultural communication
• Demonstrated success working on teams and supporting colleagues on collaborative initiatives
• Willingness to work irregular hours, including evenings and weekends, with advanced notice