Associate, Student Support

The Associate, Student Support performs duties necessary to provide a variety of support and resource services for students utilizing services through Student Affairs offices such as TRIO, Counseling, Student Assistance Program (SAP), and the Access office, serving as the primary point of contact for students seeking services.

• Coordinates support process for students experiencing barriers to their retention and success
• Maintains confidential student database; records, monitors new data; performs record checks; completes necessary verifications, copies, scans, and distributes student information items as needed
• Coordinates application process for various support programs: interviews students; compiles, analyzes, and enters data; determines student eligibility for support program admission, financial aid, and course registration
• Monitors specific office operations including supply stock, general office duties (calendar appointments, travel arrangements, processing expenses, requisitions, distribution of incoming/outgoing mail, time recorder), and may develop forms and procedures
• Monitors student computer usage and student workers
• Records and monitors budget transactions related to the individual department
• Additional duties as assigned

• High School Diploma or equivalent with a minimum of three (3) months of related full-time experience

• Generally works in an office environment

Physical Requirements:

• Occasionally required to lift and carry materials weighing up to 20 pounds