Associate Underwriter Analyst
Fort Wayne, IN, US
- On-site
Listing details
- Posted Sep 3
- Last verified Oct 29
About the job
- Provide support for MedPro Group distribution partners via phone calls, emails and faxed requests.
- Process high volume, time sensitive transactions with a focus on accuracy and attention to detail.
- Receive, research, document and resolve all customer inquiries/requests with accuracy and professionalism to ensure profitability and customer satisfaction.
- Underwrite and process mid-term adjustment requests, resolve billing issues, and answer coverage related questions and price indications.
- Work with independent distribution partners to review and gather needed information for new business submissions and renewal reviews.
- Provide data entry, initial analysis and account set up transactions.
- Work with distribution partners and direct customers to evaluate and process policy change requests to ensure underwriting has complete and accurate information to review.
- Become an expert on MedPro's online application; walk distribution partners through the steps required to complete an application online.
- Provide technical support to our regional underwriting teams.
- Report analysis and resolution.
- Assist with system testing and reporting for new projects.
- Perform mass adjustments, and/or maintenance changes for special projects.
- Complete/maintain required licensing requirements and insurance industry education.
- Participate on teams, which develop and coordinate the implementation of new procedures, to enhance the effectiveness of customer service operations.