Austin Texas It Intern 2Nd Shift Tx

Information Management Intern – Part Time (30 hrs/week)

About the Role

We're looking for a highly motivated Information Management (IM) Intern to join our onsite technical support team. This is an excellent opportunity for students or early‑career IT professionals who want hands‑on experience in a fast‑paced manufacturing environment while supporting second‑shift production needs.

As a long‑term intern, you'll gain real-world experience across hardware, software, networking, and production‑floor systems—all while contributing to critical operational support.

What You'll Do

You will work closely with our IM Coordinator and cross-functional teams to support daily plant technology operations, including:

Technical Support & Systems Maintenance

• Install, configure, and provide basic administration for hardware and software systems
• Perform corrective and preventive maintenance on IT equipment
• Conduct basic network configurations and support network components
• Troubleshoot hardware, software, and network issues for office and production users

Operational & Cross-Functional Support

• Support production processes with technology needs and system functionality
• Collaborate with HQ and global IM teams for aligned technology solutions
• Assist with process documentation and other operational tasks as assigned

What We're Looking For

Education & Skills

• Currently pursuing or recently completed a degree in: Computer Science, Networking & Infrastructure, or related field
• Experience or familiarity with:
• Windows 10 & 11
• Network printers
• Basic networking concepts
• Help desk support environments
• Strong communication skills and customer-oriented mindset
• Ability to collaborate, follow processes, and maintain clear documentation

Work Environment & Physical Requirements

• On-the-floor technical support requiring standing/walking throughout the shift
• Ability to lift up to 50 lbs, bend, twist, and reach as needed
• Must be comfortable in a non–climate-controlled production area with varying temperatures
• Must follow safety procedures and wear PPE when required

Why This Internship Is a Great Fit

• Real hands-on experience supporting a large-scale manufacturing IT environment
• Exposure to HQ and global IM teams—ideal for developing professional working skills
• Opportunity to support critical second-shift operations, giving you unique responsibility and visibility
• Long-term stability (minimum 1-year commitment) to help you build deep technical experience
• Perfect for students seeking part-time technical work with flexible, meaningful responsibilities