Coordinator, Integrated Communications

Your Dreams, Our Future.

Join the dynamic and diverse team at Shiseido Americas, a subsidiary of the world-renowned Shiseido Company Limited. Be a part of a portfolio of prestige beauty brands which includes Clé de Peau Beauté, Drunk Elephant, Dr. Dennis Gross Skincare, NARS, SHISEIDO and several prestige fragrance brands including Issey Miyake, Narciso Rodriguez and Tory Burch. At Shiseido Americas we value and celebrate human diversity, with a rich tapestry of employees from all backgrounds and experiences.

Headquartered in New York City with US offices and facilities located in New Jersey, Ohio, Texas and Florida, Shiseido Americas employs over 2,000 individuals in the US, Canada, and Latin America. Shiseido Americas is a hub of talent and innovation. Be inspired by the array of skills, knowledge, and integrity of your colleagues, and join our driving force as Shiseido continues its pursuit of beauty innovations for a better world.

At Shiseido Americas, we focus on our people. We strive to foster a collaborative workplace culture where creative thinking, inclusivity and unique diverse perspectives are celebrated in order to drive success for both our employees and the company as a whole. By prioritizing our team and promoting an open-minded environment, we push the boundaries of what's possible and bring new ideas to life.

JOB SUMMARY

As part of the US Integrated Communications team, this position is responsible for supporting the execution of public relations, influencer engagement, social content, and experiential initiatives for Clé de Peau Beauté & SHISEIDO. This role is responsible for managing critical day-to-day operations including influencer seeding programs, reporting, social content coordination, event support, and administration.

The ideal candidate is highly organized, detail-oriented, and passionate about beauty, fashion, luxury and culture. She/he possesses exceptional interpersonal and communication skills, a strong eye for luxury aesthetics, and thrive in a fast-paced environment where managing multiple priorities with accuracy and professionalism is essential

The role reports directly to the Manager of Integrated Communications PR & Influencer.

WHAT YOU WILL DO

Influencer Relations & Seeding

• You will coordinate and execute influencer gifting and product seeding programs, including product allocations, shipment logistics, inventory tracking, and delivery management.
• You will research, vet, and maintain databases of influencers, creators, tastemakers, and industry contacts for future partnership opportunities.
• You will support influencer reporting and campaign recaps through ongoing tracking of performance metrics, earned media value (EMV), impressions, engagement, and social impact.
• You will maintain influencer contact lists, product requests, and seeding calendars with a high degree of accuracy and organization.
• You will assist in developing and nurturing relationships with brand advocates through ongoing communication and product education.
• You will leverage Influencer Measurement Tools regularly to evaluate performance and work closely with the team to deliver data-driven results.

Public Relations & Communications

• You will support the development of press materials, including fact sheets, media alerts, Q&As, briefing documents, launch materials, and press kits.
• You will coordinate logistics for media outreach, product launches, and press opportunities.
• You will coordinate vendor relationships to create mailing materials for both product launches and ongoing brand campaigns as needed.
• You will monitor and track media coverage utilizing measurement and reporting platforms.
• You will compile weekly, monthly, and ad-hoc reports highlighting coverage, campaign performance, competitive activity, and key industry trends.
• You will stay informed on evolving beauty, luxury, fashion, lifestyle, and cultural trends to support the team with timely insights and recommendations.

Social Media Support

• You will coordinate the distribution and organization of content received from Global for local market implementation.
• You will maintain content libraries, asset trackers, and reporting documents.
• You will support social and influencer content initiatives by monitoring trends, creator content, and platform best practices.

Events & Experiences

• You will support the planning and execution of media, influencer, consumer, and retail events.
• You will assist with guest list management, invitations, gifting, staffing coordination, onsite logistics, and event recaps.
• You will support with event production and acts as liaison with agencies to ensure seamless event execution.
• You will represent the brands professionally during events, maintaining the elevated standards expected of luxury experiences.

Administrative & Operational Management

• You will manage all departmental administrative responsibilities, including invoice processing, purchase orders, budget tracking, vendor onboarding, and payment coordination.
• You will oversee the organization and maintenance of the PR Closet, product inventory, and department supplies.
• You will process product orders and maintain inventory records to support media, influencer, event, and marketing initiatives.
• You will maintain accurate trackers for budgets, estimates, monthly billing, seeding programs, and campaign activities.
• You will provide general administrative support to the Integrated Communications team as needed.

WHO YOU ARE

• You have a bachelor’s degree in Communications, PR, Advertising, Marketing, or related field.
• You have 1-3 years of experience in public relations, influencer marketing, communications, events, or related fields. Relevant internships will be considered.
• You have previous experience within beauty, luxury, fashion or lifestyle is strongly preferred.
• You have passion for beauty, luxury, fashion, culture, and the influencer