Donor Relations Student Asst - FWS

University Advancement is looking for a highly motivated, reliable, energetic, friendly, customer service-oriented individual to work as an office assistant. The office assistant is responsible for supporting the Office of Donor Services, to include Donor Relations & Stewardship, Foundation Scholarships and Donor Events.

Standard Learning Objectives:

As a result of this position, student will be able to:

• Demonstrate basic employability skills such as: timeliness to work, appropriate dress, interpersonal communication, and time management
• Receive and solicit feedback from supervisor and effectively apply feedback on the job
• Assess workplace and demonstrate how personal talents, skills, and knowledge fit into the employer’s goals, mission, and vision
• Demonstrate his or her professional brand (identity)
• Communicate transferable and functional skills to prospective employers

The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg and USF Health. In 2025, U.S. News & World Report recognized USF with its highest overall ranking in university history, as a top 50 public university for the seventh consecutive year and as one of the top 15 best values among all public universities in the nation. U.S. News also ranks the USF Health Morsani College of Medicine in the highest tier, placing it as one of the top 16 medical schools in the nation and inside the top 10 among public universities. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $750 million in research funding in 2025 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of nearly $10 billion for the state of Florida. USF’s Division I athletics teams compete in the American Conference. Learn more at www.usf.edu (https://www.usf.edu/index.aspx "https://www.usf.edu/index.aspx").

• Provide administrative support to team members within Donor Relations & Stewardship, the Foundation Scholarship Office, and the Office of Donor Events
• Assist with donor engagement initiatives, including the First-Time Donor Program, Loyalty Herd recognition, and Recognition Societies welcome programs
• Prepare donor stewardship materials, including welcome packets, postcards, donor correspondence, and mailings
• Support event planning and logistics by creating attendance files, preparing guest lists, maintaining event records, and coordinating event-related administrative tasks
• Assist with Benchmark Arena donor hospitality events by organizing files, maintaining event documentation, and managing scheduling reminders for event deliverables
• Develop graphics and visual content for print and digital communications
• Gather and organize content for social media, marketing, and donor communications
• Enter, verify, and maintain constituent and event data, including attendance records, CRM identifiers, and post-event reporting information
• Assist with data quality projects, including contact updates, system audits, and database cleanup efforts
• Support project tracking, workflow coordination, and process documentation using Microsoft 365 collaboration tools, including Loop, Teams, and OneNote
• Conduct research and prepare materials for presentations, reports, and departmental initiatives
• Assist with inventory tracking and operational projects, including preparation for donor events and campus-wide engagement programs
• Effectively and professionally communicate with USF donors, students, faculty, staff, and peers via phone and email
• Actively participate in staff training and scheduled meetings
• Work effectively both independently and as part of a team
• Must demonstrate reliability, attention to detail, professionalism and confidentiality

Minimum Qualifications: Must be a current USF student.  Applicant must have a current Federal Work Study (FWS) award for the current academic year in order to apply for this position. Applicants are asked to demonstrate proof of their FWS award by saving their “Award Overview” screen from OASIS as a print screen and then pasting it into a Word document and upload it as part of any additional required application materials. If other documents (in addition to your FWS award) are required as part of your application, you must upload ALL documents as one document. If you have questions, please contact Eric Rivera, Coordinator of Student Employment at erivera4@usf.edu.” \*\*To access OASIS, log in to single sign-on at my.usf.edu > enter OASIS > choose “Financial Aid” from the menu > choose “My Award and Loan Information” > click the “Award Overview” tab > save this page. \*\*Note: This page will include applicant’s loan, scholarship, and grant information.”

Preferred Qualifications: Previous office experience is preferred. Strong written communication skills are essential. It is imperative that the candidate has strong organization skills and attention to detail. You must be able to perform tasks promptly and professionally with enthusiasm and a positive attitude. Strong organizational, written and oral communication skills and an ability to effectively prioritize deadlines are required. A commitment to quality customer service and an understanding of Microsoft Office (Word, Excel, Outlook) are preferred.