Employment Support Specialist

Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years, we have helped people get jobs, stay employed, and progress in careers across New York and Northern New Jersey.  We believe that diversity drives innovation and strengthens our workplace. We are committed to fostering our inclusive environment where all employees feel valued, respected, and empowered to contribute fully. We welcome applicants of all backgrounds, identities, experiences, and abilities.

Location: Harlem, NY

General Purpose:

The Employment Support Specialist working within a PROS program provides rehabilitation and vocational supports to the PROS Community.  Vocational supports includes: vocational assessments, counseling, referrals, job search assistance or job development and job coaching, individual and  group counseling along with other direct services related to the treatment of individuals with serious and persistent mental illness in a person-centered, recovery-oriented environment. This will be carried out as indicated by NYS OMH Part 512 Regulations and Medicaid requirements.

Responsibilities included but not limited to:

• Maintain caseload of up to 20 participants

Administer  complete assessments, bi-weekly meetings, progress notes, and individualized treatment plans

Administer vocational assessments for participants with employment an goal.

Develop individualized vocational plans with participants, provide individual counseling and facilitate vocational groups as needed to help them reach their vocational goals

Assist program participants with soft-skills development  to support job retention. prepare for basic job expectations such as handling stress/anxiety.

Assist program participants with resume creation and interview skills development

Complete data entry to reflect Individual Placement and Support (IPS) data at the program

Develop relationships with employers for job development and in connecting participants to potential employers

Collaborate with participants' collaterals and external providers for ongoing care and/or support in retention of employment

Provide referrals to appropriate outside vocational/educational services such as ACCES-VR

Provide assistance with job development and job search

Provide job coaching as needed to assist with job retention

Participate in team meetings to ensure coordination of vocational and other services

Facilitate 6-8 groups a week

Other duties as assigned

Qualifications:

• BA in related field

Prefer 2 years of vocational experience with a SPMI/MICA population

Excellent organizational and communication skills, both written and verbal

Excellent computer literacy skills

Understanding of Evidence Based Practices and experience with IPS, Person Centered Planning, and/or working with individuals with Mental Illness

Bilingual/bicultural a plus

What We Offer

• Generous time-off policy to use when you need it.
• Health, wellness, and financial resources to help you achieve your personal goals.
• Robust health benefits including medical, dental, vision, parental leave, and company-sponsored life insurance.
• Retirement matching programs and contributions.
• Transit and commuter benefits.

#IND1

We believe in creating space for everyone to do their best work and have individual and collective impact. We believe in challenging the status quo and setting ambitious goals in the name of doing more good. We believe that being your best self and helping others do the same is how we bring our mission alive. Even if you don’t think you meet all the qualifications listed for the job, we would love to hear from you!

If you require a reasonable accommodation at any point in the application or interview process, or if you are unable to apply through our recruitment portal, please contact us at humanresources@goodwillny.org (mailto:humanresources@goodwillny.org).  We are happy to assist and ensure you have an equal opportunity to apply.