Enterprise Applications Engineer

Summary:

The Enterprise Applications Engineer I provides technical support, implementation, and training for enterprise applications. This role ensures systems meet business needs, supports users, and contributes to the development and delivery of application strategies. The engineer collaborates across departments to maintain system integrity and optimize performance.

Responsibilities:

• Provide end-to-end support for assigned enterprise applications, including troubleshooting, upgrades, and user training.
• Build strong relationships with stakeholders to understand business needs and align application functionality.
• Assist in the implementation and configuration of enterprise software solutions.
• Develop and maintain documentation for system configurations, workflows, and training materials.
• Create and execute test plans for patches, upgrades, and new features.
• Monitor application performance and proactively identify areas for improvement.
• Collaborate with cross-functional teams to ensure seamless integration and data flow between systems.
• Participate in application lifecycle management, including planning, deployment, and support.
• Stay current with industry trends and recommend enhancements to improve system efficiency.
• Performs other duties as assigned.

Qualifications:

• Bachelor’s degree in Information Systems, Computer Science, or a related technical field.
• Up to 2 years of experience in IT application support or product management.
• Working knowledge of relational databases and client/server technologies.
• Proficiency in Microsoft Office Suite (Excel, Word, Visio, etc.).
• Strong analytical and problem-solving skills.
• Ability to learn quickly and adapt to evolving technologies.
• Excellent communication and interpersonal skills.
• Team-oriented with a collaborative mindset and high integrity.
• Familiarity with enterprise platforms such as ERP, CRM, or HRIS is a plus.
• #ARI

Working conditions:

• The physical demands below describe what is generally required to perform this job. Reasonable accommodations may be made for individuals with disabilities. • Occasionally lift, carry, or move items weighing up to 30 pounds, such as files, supplies, or equipment. • Regularly sit, stand, and move about the office environment. • Frequently use hands and fingers to operate a computer, keyboard, mouse, phone, and other standard office equipment. • Occasionally reach, bend, or stoop to access files, storage, or office equipment. • Communicate effectively in person, by phone, and electronically, including written and verbal communication. • Have adequate vision to perform office tasks, including reading, computer use, and reviewing documents, with the ability to adjust focus as needed.

• The work environment below describes conditions the employee may encounter while performing this job. Reasonable accommodations may be made when appropriate. • Work is performed primarily in a climate‑controlled office environment with minimal exposure to environmental hazards. • Routine use of standard office equipment, including computers, phones, printers, photocopiers, and filing systems. • Noise levels are typically quiet to moderate, consistent with a professional office setting. • Occasional travel by vehicle or other means may be required to visit company locations or attend meetings. • Periodic after‑hours or extended work hours may be necessary to support business operations or critical deadlines. • Personal Protective Equipment (PPE) may be required in designated areas or during specific activities and will be provided in accordance with applicable laws and company policy.