Environmental Services Intern / Crothall Healthcare, Novant Forsyth Medical Center

Make a difference in the lives of people, your community, and yourself. At Crothall Healthcare, a Compass...

Job Responsibilities

Frontline

Our frontline staff make sure hospitals are safe and clean for patients, staff and guests. These entry-level roles come with lots of training and resources, so you don’t need much experience to get started. Housekeepers’ specific duties may vary by hospital location and market, but typically involve:

• Cleaning and disinfecting patient bathrooms and public restrooms.
• Cleaning hospital floors and surfaces using Crothall’s cleaning methods and procedures.
• Making beds and replenishing supplies such as towels, blankets, soaps and shampoos.
• Creating and maintaining inventory of cleaning supplies and equipment.

Management

EVS managers provide their staff with direct leadership and guidance to ensure a high level of cleanliness, quality and service is achieved and maintained. Additionally, EVS managers:

• Assist with Joint Commission compliance.
• Establish and annually review standards and work procedures for all housekeeping staff in accordance with established policies and practices of the facility.
• Provide monthly administrative progress reports relative to short-term accomplishments, future short-term plans and staff education/training.
• Are responsible for orientation of hourly staff, training and supervision of all supervisory/housekeeping staff under span of control.

Required Education

Frontline

Degrees are not required, however, a High School Diploma or equivalent education level is preferred.

Management

• Required: High School Diploma, GED preferred or equivalent combination of education and experience.
• Preferred: Bachelor’s degree or equivalent combination of education and experience.

Training You Receive

We take you through a detailed training process where you’ll get to understand the importance of your role and our established safety standards and regulations. You can also expect continuous training to ensure a safe environment for everyone within a healthcare facility.

• A four-touch approach: This entails cleaning the patients’ rooms multiple times throughout the day.
• High Profile cleaning: This involves disinfecting rooms and high-touch areas in healthcare facilities to prevent germs.
• Discharge cleaning: This occurs when patients are discharged from the hospital, and their rooms are properly cleaned and disinfected before a new patient arrives.

My Great Start

My Great Start is a Crothall Healthcare program that helps ensure your success. In the first week you’ll work towards fostering relationships with your team and the company, with the goal of learning more about the company. My Great Start continues through the next 90 days and includes brief check-ins every 30 days to ensure your success and continued growth.

Foundations

The program consists of self-paced e-learning modules and includes an overview of the company, lessons in leadership, patient experience, talent management and critical compliance training.

Positive Impressions Program

This development program trains you on how to create the most caring, safe and personalized experiences for patients in the hospital where you work.