Fall 2026/Spring 2027 - Product Strategy and Operations Intern - 90413027 - Washington

Your success is a train ride away!

As we move America's workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

Are you ready to join our team?

Our values of 'Do the Right Thing, Excel Together and Put Customers First' are at the heart of what matters most to us, and our Core Capabilities, 'Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security' are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

Position Summary

The Product Strategy and Operations intern provides analytical, operational, and strategic support across Product Management & Experience Design and Digital Technology. This role supports product practice and portfolio planning maturity by delivering insights, structure, and cross‑functional alignment that enable better decisions and higher‑value outcomes.

This is a highly analytical, hands-on, detail‑oriented role requiring strong problem‑solving skills, strategic thinking, exceptional communication, and the ability to translate complex data into clear, compelling insights.

Essential Functions

• Conduct research and analysis as a power user in Excel, Microsoft suite, and leverage AI tooling where appropriate
• Support cross-organization partnership to ensure alignment and meeting commitments
• Support development of product competencies, frameworks, and learning resources
• Maintains core product assets (templates, playbooks, tools, and sites) to ensure consistency, clarity, and improve product planning, discovery, and delivery
• Manage and maintain best‑practice tooling usage

Minimum Qualifications

• Must be actively pursuing a degree at an accredited educational institution.
• Must be actively pursuing a degree in Business, Finance, Information Technology, Data Science, or related fields.
• Must have at least 1 year of academic undergraduate studies completed or a sophomore status at minimum.
• Must have a cumulative GPA of 2.8 or higher.

Preferred Qualifications

• Proven ability to operate with urgency and adaptability in a fast‑paced, matrixed organization with shifting priorities.
• Power user in Excel, analytics and AI tools.