FWS - Student Assistant - Engagement

As a result of this position, the student will be able to: Demonstrate professional workplace behaviors including communication, time management, confidentiality, and collaboration. Gain experience supporting employee engagement and organizational culture initiatives within a large university environment. Learn basic principles of employee engagement, employee listening, survey administration, and project coordination.

Develop skills in data organization, reporting, and workplace communications. Build proficiency with Microsoft Office applications and other business technologies. Understand how employee feedback is collected, communicated, and used to improve the employee experience.

Contact Information for Questions about Recruitment: Amber Warren at amberwarren@usf.edu (mailto:amberwarren@usf.edu) Additional Information for Applicants: Please upload a cover letter, resume, Federal Work Study (FWS) award, and class schedule. This position is subject to a Level I background check.

Duties may include: Assist with employee engagement and employee listening initiatives. Support survey administration activities, including preparing communications, tracking participation, and organizing survey-related materials. Assist with updating and maintaining employee engagement resources, toolkits, and website content.

Help coordinate meetings, events, focus groups, and engagement activities. Create and format presentations, reports, spreadsheets, and communication materials. Compile, organize, and maintain engagement-related data and files while ensuring confidentiality.

Monitor shared inboxes and route inquiries to appropriate team members. Conduct basic research on employee engagement trends and best practices. Assist with preparing reports, summaries, and meeting materials for employee engagement projects.

Perform general administrative and office support duties as assigned. Performs additional duties to assist the department as required. Average Number of Hours per Week: 20 hours per week Schedule: Flexible around class schedule within business hours of 8:00 am - 5:00 pm, Monday-Friday, with in-person, in-office attendance.

Office location CGS or SVC Building, Tampa Campus. Minimum Qualifications: Applicant must have a current Federal Work Study (FWS) award for 2026-2027 to be considered for this position. Applicants are asked to demonstrate proof of their FWS award by printing their “Award Offer” screen from Student Self-Service. \*\*To access Student Self Service, log in to single sign-on at my.usf.edu > choose the Student Self Service tile on the home screen > choose “Financial Aid” from the menu > click the “Award Offer” tab > there is a “print” button on the top right-hand corner of the page.\*\*Note: This page will include the applicant’s loan, scholarship, and grant information.

Please make sure your name is visible in the upper right-hand corner of the document when you print the document. Preferred Qualifications: Major in Business Administration, Human Resources, Psychology, Communication, Organizational Development, Public Administration, or a related field preferred but not required Prior customer service, administrative support, student leadership, or office experience.

Experience using Microsoft Office applications including Outlook, Word, Excel, PowerPoint, and Teams. Interest in employee engagement, organizational culture, employee experience, human resources, or communications. Special Skills: Strong attention to detail and organizational skills.

Effective written and verbal communication skills. Ability to maintain confidentiality when working with employee information. Proficiency in Microsoft Office applications.

Willingness to learn new software and business processes. *The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg and USF Health. In 2025, U.S.

News & World Report recognized USF with its highest overall ranking in university history, as a top 50 public university for the seventh consecutive year and as one of the top 15 best values among all public universities in the nation. U.S. News also ranks the USF Health Morsani College of Medicine in the highest tier, placing it as one of the top 16 medical schools in the nation and inside the top 10 among public universities.

USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $750 million in research funding in 2025 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of nearly $10 billion for the state of Florida.

USF’s Division I athletics teams compete in the American Conference. Learn more atwww.usf.edu* (https://www.usf.edu/index.aspx "https://www.usf.edu/index.aspx")*.*