Healthcare Customer Service Intern - Summer 2027

Job Overview

With more than 50 years of consecutive growth, we’ve built a dynamic workplace where over 45,000 employees worldwide are empowered to grow and contribute to our entrepreneurial culture.

As we continue to grow, we’re looking for talented individuals, like you, to join our team. Our people are genuine, creative, and proactive problem-solvers who move fast, move mountains, and succeed together.

A Medline Customer Service Internship offers you real-world, hands-on experience where you can make a true impact. This program is designed to equip you with World Class Customer Service skills while obtaining valuable insights into Medline’s business operations. In addition to a typical Medline workday, the summer includes enriching activities, such as social and networking events, leadership presentations, plus much more. The tangible skillset you’ll build while doing meaningful work will set you apart from your peers.

This internship is available to rising seniors in undergraduate programs. Created for personal and professional development, our summer program runs for ten weeks from early June through mid-August.

A Customer Service -Intern at Medline will work closely with the Sales Service Division team members and will be exposed to multiple areas of the business, including sales, product support, quality assurance and operations.

Job Description

The responsibilities of the position include:

• Shadowing experienced customer service professionals and learn World Class Service techniques
• Mentoring and networking opportunities with leadership
• Assisting hospitals, clinics, and end users with placing, tracking, and maintenance of orders, providing product information, checking inventory status, and more.
• Responding to routine and some non-routine, more complex customer service inquiries and problems via telephone.
• Reviewing customer's service needs and referring to other service departments for follow-up as needed.

Qualifications:

• Junior standing with 3.0 minimum GPA preferred
• Ability to travel for job shadowing or mentorship programs (within state and out of state)
• Active interest in the Healthcare industry preferred
• Excellent organizational, planning, communication and follow-up skills required
• Must have a bias toward action, quality service and be results oriented
• Proficient with Microsoft Office Suite including Excel, PowerPoint and Outlook
• Ability to work a hybrid office schedule (some days worked at home)
• Unrestricted permanent US work authorization