Identity Management Administrator I - IM Identity Management

Summary:

The IMA has the primary accountability for handling requests and inquiries related to system and application access for Associates, Non-Associates, student interns and other clients at CHRISTUS Health. Systems and applications include but are not limited to: EPIC, Pyxis, Tap-N-Go, Centricity, PACS, Meditech, Active Directory, and other systems.

Responsibilities:

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Stay current with regulations, rules, and standards related to information and security system practices.
• Implement controls and procedures that protect information system assets from unauthorized access, modification, disclosure, or destruction.
• Align access‑related processes with organizational strategic goals by leading, directing, and maintaining appropriate security measures.
• Advise, train, and assist customers in the access administration of their systems.
• Provide oversight for applications and support functions, including incident and request management.
• Support the business goals and objectives of the department, the Information Management organization, and CHRISTUS Health.
• Demonstrate strong written and verbal communication skills and proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
• Utilize the ServiceNow incident tracking system to manage and resolve access‑related requests and issues.
• Show the ability to work independently and take initiative as a self‑starter.
• Apply effective problem‑solving skills to identify issues and implement appropriate solutions.
• Provide excellent customer service in all interactions with end users and stakeholders.
• Manage multiple tasks simultaneously while maintaining accuracy and attention to detail.
• Demonstrate strong time‑management skills to prioritize work and meet deadlines.
• Use effective interpersonal skills to collaborate with team members, customers, and leadership.

Job Requirements:

Education/Skills

• Associate’s degree in healthcare administration, business or related field required,
• In lieu of an Associate’s degree, a High School diploma or GED and four (4) years of relevant work experience above the minimum qualification

Experience

• 0 - 2 years of hands-on experience in information systems access and provisioning administration in healthcare or related field required.
• Knowledge of industry standards related to provisioning and access.
• Understanding of healthcare information system's needs.
• Experience with Microsoft Active Directory.
• Knowledge of government regulations industry standards for information security relationships, HIPPA, PCI-DDS.

Licenses, Registrations, or Certifications

• Certified Identity Management Professional (CIMP) is preferred
• EPIC Certification is preferred

Work Schedule:

5 Days - 8 Hours

Work Type:

Full Time