Intern I (Convention & Event Services [CCT] Dept., Unclassified Position) *Multiple Vacancies, Summer 2027 Term*

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Job Summary

As a part-time employee, performs/assists in performing job duties relating to one or more functional areas in the administration of a municipal government to develop working knowledge of municipal government procedures for professional growth or to meet the internship requirements of a school or university.

Job Description

Overview-General

The Intern I is a part-time employee that assists in performing various administrative, clerical, or secretarial duties developing working knowledge of municipal government procedures for professional growth or to meet the internship requirements of a school or University.

Overview-Position Specific

Convention and Event Services

Tourism and Hospitality Internship Program (THIP)

Summer 2027

The Convention and Event Services’ Tourism and Hospitality Internship Program (THIP) is a ten-week, 320-hour (32 hours a week) paid internship designed to equip college students with meaningful, real-world experience in one of the city’s fastest-growing industries.

Interns gain exposure to tourism, events, customer experience, data analytics, hotel operations, marketing, and other specialized functions through hands-on learning, job shadowing, professional development workshops, and individualized mentorship.

Interns are paid a livable wage (excluding holidays) and must commit to the full duration of the program.

Work schedules are determined by host site partners and may include evenings, weekends, and holidays. Reliable transportation, punctuality, and a strong sense of responsibility are highly valued.

• All majors are encouraged to apply

• Eligible for academic course credit

• No minimum GPA requirement

Preference is given to applicants who maintain permanent residence in Dallas County and to rising sophomores and juniors. However, all qualified students are welcome to apply.

The ideal candidate is curious, adaptable, eager to learn, and interested in exploring the diverse career pathways available within the tourism and hospitality sector.

Essential Functions (General)

1 Aids, assists, and supports department or assistant department heads in obtaining information on existing problems to map out strategies to resolve them.

2 Develops rules and regulations, assesses needs, implements and improves new or existing procedures, and coordinates various activities to assist in the administration of a department or division.

3 Participates in finding solutions to existing problems and discusses proposals with administrative personnel in planning and executing administrative functions, special events and public relations activities to acquire skills in problem solving as part of a good internship program.

4 Conducts individual studies or projects in one or more city department or division to supplement knowledge acquired in a specialized area entailing diverse duties such as clerical duties, or those relating to inventory, bookkeeping, maintenance and marketing.

5 Performs and assists in a variety of functions such as special services including contracts management, emergency preparedness, damage control, architecture, engineering and construction; supports financial services such as budgeting, grants and trust management, accounting, purchasing, revenue forecasting, and monthly financial reporting to supplement knowledge gained through academic courses.

6 Performs various personnel functions such as payroll, insurance, worker's compensation, safety, hiring and promotion, training, retirement, termination, affirmative action, benefits training, taxes and medical reports to acquire supplementary knowledge in the area of personnel administration.

7 Prepares periodical reports on the progress of the project under way to enable evaluation of performance.

8 Performs any and all other work as needed or assigned.

Essential Functions (Position-Specific)

• Gain exposure to a broad range of industry functions, including event execution,

customer experience support, hotel operations, contract management, data analytics,

marketing, and architecture/design-related tasks.

• Apply academic knowledge to real projects in areas such as destination marketing,

content creation, social media strategy, and hospitality operations.

• Assist with day-to-day operational activities, including guest services, event planning,

sales support, administrative duties, and facility or housekeeping operations as assigned.

• Contribute to marketing and engagement initiatives to enhance visitor experience and

program awareness.

• Communicate clearly and professionally with guests, staff, partners, and supervisors.

• Understand and support the planning, logistics, and execution phases of events.

• Complete a final project, presentation, or written report summarizing key learning outcomes and contributions.

Minimum Qualifications (Position-Specific)

Education-Position Specific

(Selected candidate must be) Undergraduate degree-seeking students who are currently enrolled in an accredited college or university (preferably in the Dallas, Texas area), or undergraduate degree seeking students who maintain permanent residence (address) in Dallas County. (Required)

\*Preference: Currently be a rising sophomore or junior-level collegiate student (with a minimum of 30 college credit hours completed). (Preferred)

Preferred majors/areas of Study: Corresponding majors with emphasis on major/areas of study related to hospitality and tourism including but not limited to Business, Technology/Data [including data analytics, and information technology] majors are preferred. All majors are welcome.

Location Preference-Dallas, Texas area students: Staffing consideration may be given to candidates who are currently enrolled in related degree-seeking collegiate programs in the Dallas area.

Additional Qualifying information

• All majors are encouraged to apply

• Eligible for academic course credit

• No minimum GPA requirement

\*Minimum Qualification Notation: All qualifying collegiate education information (outlined in the minimum qualifications section) must be included in the education section of the application (not simply the attachments such as resumes or cover letters)for candidate applications to be considered for interview/hire for this position.

\*\*For this internship, students must be currently enrolled in the a college or university to qualify and educational information, including college/university and major field of study should be included in the submitted application.

Knowledge, Skills, and Abilities (General)

1 Ability to investigate and analyze.

2 Ability to work independently or as part of a team.

3 Ability to write clear, concise reports.

4 Establishing and maintaining strong working relationships.

Knowledge, Skills, and Abilities (Position-Specific)

• Ability to adapt to diverse organizational cultures and working environments.

• Strong public speaking skills and a commitment to exceptional customer service.

• Effective verbal and written communication abilities.

• Critical-thinking and problem-solving skills, especially in fast-paced or dynamic settings.

• Ability to work independently and collaboratively within a team.

• Strong time-management skills and the ability to meet deadlines.

• Willingness to actively participate in professional development opportunities.

• Ability to build and maintain positive relationships with internal and external stakeholders.

• Proficiency with Microsoft Office Suite.

Salary Range

$21.50 - $21.50

The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.

City of Dallas is an Equal Opportunity Employer.