About the role
What this Department does:
The Information Governance department:
- Architects, builds, tests, deploys and supports and manages the entire Microsoft 365 SharePoint Farm.
- Provides support to end users for Architected SharePoint, Teams and OneDrive Issues, along with support for physical and electronic company records.
- Identifies, research and resolves technical problems related to SharePoint, Teams and OneDrive.
- Indexes and categorize physical information and coordinate the retrieval of physical boxes and returns of physical boxes.
- Coordinates Shredding and Scanning activities within the company.
- Documents, reconciles, tracks and monitors information that is sent offsite verses our internal databases.
- Creates, supports and manages Microsoft Forms and Power Platform Automations and Applications.
- Data Governance for both structured and unstructured data within our systems.
- Audits system usage, storage, and site collections for activity and document storage issues.
What You'll Do
As an Information Governance intern, you will gain hands-on experience working alongside a dynamic and collaborative team that is responsible for managing and supporting the company's information systems, physical and electronic records, and Microsoft 365 environment. This is a great opportunity to develop real-world skills in data governance, records management, and technology support in a fast-paced professional setting.
You can expect:
- Collaborating with team members to accomplish daily departmental tasks and contribute to ongoing project work
- Assisting with the support of end users experiencing issues related to SharePoint, Microsoft Teams, and OneDrive
- Learning and applying published documentation and established processes to resolve technical issues and respond to support requests
- Assisting with the indexing and categorizing of physical records and coordinating the retrieval and return of offsite physical boxes
- Supporting the coordination of shredding and scanning activities across the company
- Assisting with documenting, reconciling, tracking, and monitoring information sent offsite against our internal databases to ensure accuracy
- Supporting the creation and maintenance of Microsoft Forms and Power Platform automations and applications
- Assisting with auditing system usage, storage, and SharePoint site collections for activity and document storage issues
- Contributing to data governance efforts for both structured and unstructured data within company systems
- Gaining exposure to the full Microsoft 365 ecosystem including SharePoint, Teams, and OneDrive
- Taking on responsibilities similar to those of regular staff members, giving you true and meaningful professional experience
What You Will Gain:
- Real-world experience in Information and Data Governance
- Exposure to Microsoft 365 and the Power Platform including SharePoint, Teams, OneDrive, and Power Automate
- Experience in records management, both physical and electronic
- Professional development in a collaborative and supportive team environment
- The opportunity to make a meaningful contribution to departmental goals and projects
What will you bring:
Education:
Student actively enrolled in a degreed program listed below with an expected graduation date of December 2026 – May 2028.
- Information Technology
- Computer Science
- Information Systems
- Business Administration
- Library Science or Records Management
- Data Analytics
- Computer Information Systems
- Communications or Digital Media
Experience/Specific Knowledge
- Basic understanding or coursework related to Microsoft 365 applications including SharePoint, Teams, and OneDrive
- Familiarity with data management, records management, or information systems concepts
- Exposure to our coursework in database management or data governance
- Basic understanding of Power Platform tools such as Power Automate or Power Apps is a plus
- Strong written and verbal communication skills
- Ability to learn quickly and apply documented processes and procedures
- Strong attention to detail and commitment to accuracy
- Ability to manage multiple tasks and prioritize effectively
- Proficiency in Microsoft Office Suite including Word, Excel, and Outlook
- Collaborate with a wide variety of people with tact, courtesy, and professionalism
- Maintain a high regard for personal safety, for the safety of company assets and employees, and the public
What Makes You Stand Out:
- Previous internship or work experience in an IT, records management, or data governance environment
- Hands-on experience with Microsoft SharePoint or Teams
- Familiarity with Power Platform including Power Automate, Power Apps, or Power BI
- Experience with or exposure to physical records management or document scanning and indexing
- Strong problem-solving skills and a natural curiosity for technology
- Self-motivated with the ability to work independently as well as collaboratively within a team
- Strong organizational skills and the ability to manage competing priorities
- A proactive attitude and willingness to take initiative
- Excellent interpersonal skills and a positive, professional demeanor
- Prior experience working in a corporate or professional office environment
What else do you need to know:
*Our internships are temporary full-time positions, in-person/hybrid at our Lakewood office. We will host our Summer 2027 interns from May-August for 10 weeks.*
Compensation And Other Benefits
- Pay Range $24.81 - $35.15 USD Hourly
- The final pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, and working location. The total compensation package for this role may also include paid time off, a housing stipend and more.