Intern - IT/IS/MIS

The Manitowoc Company, Inc. · Shady Grove, PA, United States

  • Full time

About the role

THE DAY TO DAY:

Support the Information Systems team with operational activities, technology initiatives, and project-based assignments while gaining broad exposure to how enterprise technology enables a global manufacturing organization. This internship provides hands-on experience across Infrastructure Operations, Digital Workplace, ERP, Enterprise Applications, data analytics, automation, and digital transformation.

  • Assist with documentation, process mapping, technology research, and continuous improvement activities.
  • Support data analysis, reporting, and the development of actionable insights for technical and business teams.
  • Participate in application and ERP testing, issue documentation, process improvement, and user adoption activities.
  • Help develop user guides, training materials, and other resources that support effective use of enterprise technologies.
  • Assist with user support and operational work involving Microsoft 365, collaboration platforms, infrastructure, and enterprise applications.
  • Explore workflow automation, artificial intelligence enablement, and other opportunities to improve efficiency and the employee experience.
  • Participate in team meetings and collaborate with Information Systems professionals and business stakeholders.
  • Contribute to assigned projects and present recommendations or deliverables at the conclusion of the internship.
  • Complete other Information Systems projects and duties based on business needs.

IN THIS INTERNSHIP YOU WILL GAIN EXPERIENCE WITH:

  • Enterprise technology operations and professional IT support practices
  • Infrastructure modernization and technology governance
  • Microsoft 365, collaboration tools, and digital workplace solutions
  • ERP systems, enterprise applications, and business process improvement
  • Data analytics, reporting, workflow automation, and artificial intelligence opportunities
  • Application testing, documentation, training, and user adoption
  • Analytical thinking, technical problem-solving, and continuous improvement
  • Cross-functional communication, collaboration, and presentation skills

YOU WILL BE EXPOSED TO:

  • A professional office and global manufacturing business environment
  • The role of Information Systems in business operations, employee productivity, and customer engagement
  • Enterprise-wide digital transformation and technology improvement initiatives
  • Collaboration with technical teams, business stakeholders, and experienced mentors
  • Project-based work that delivers measurable value to the organization

QUALIFICATIONS:

  • Must be enrolled at an accredited college or university pursuing a bachelor’s degree in Information Technology, Information Systems, Computer Science, Data Analytics, Cybersecurity, Business, or a related field.
  • Basic understanding of information technology concepts through completed coursework, projects, or relevant experience.
  • Proficiency with Microsoft Office and an interest in enterprise technologies, applications, data, automation, or digital transformation.
  • Strong analytical, problem-solving, organizational, and attention-to-detail skills.
  • Effective written and verbal communication skills, including the ability to document work and present findings.
  • Ability to learn new technologies, manage assigned priorities, and work both independently and collaboratively.
  • Ability to maintain confidentiality and exercise sound judgment when working with business and technology information.
  • Prior technical work experience is not required; curiosity, initiative, and a willingness to learn are essential.

More at The Manitowoc Company, Inc.