Intern - Year Round (Application and Portfolio Management)

This role provides an opportunity to gain hands-on experience with technology portfolio management, resource and time management, financial and project data, and enterprise portfolio management tools.

The ideal candidate does not need a technical or engineering background but should have an interest in technology, strong communication and organizational skills, and a willingness to learn.

\*\*\* A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts by adding them to the “Intern Proof of Enrollment” section of the application.

• Supporting the maintenance and validation of timesheet and resource management data.
• Assisting with the administration and ongoing support of ServiceNow Strategic Portfolio Management (SPM) from a business-user perspective.
• Helping maintain accurate project, portfolio, resource, and financial information within portfolio management tools.
• Reviewing data for completeness and accuracy and helping identify discrepancies that require follow-up.
• Supporting day-to-day activities associated with the TF&I technology portfolio.
• Assisting with basic reporting, tracking, documentation, and portfolio analysis.
• Helping develop user guides, communications, process documentation, and training materials.
• Supporting SPM users by answering basic questions, documenting issues, and helping identify opportunities to improve the user experience.
• Participating in team meetings and working with portfolio team members and business partners on assigned activities.
• Supporting special projects and process-improvement efforts as needed.

• Currently pursuing an undergraduate or graduate degree.
• Interest in technology, business, project management, portfolio management, or information systems.
• Strong written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to work effectively as part of a team.
• Self-motivated with the ability to take ownership of assigned work.
• Willingness to learn new tools, processes, and concepts.
• Comfortable working with data and Microsoft Office applications such as Excel, PowerPoint, Teams, and Outlook.
• Ability to manage multiple assignments and meet deadlines.

Desired Qualifications

• Familiarity with project or portfolio management concepts.
• Exposure to tools such as ServiceNow, Microsoft Excel, Power BI, or similar business applications.
• Interest in understanding how technology investments, projects, resources, and financials are managed within a large organization.

Hours:Monday - Friday, 8:00AM - 4:30PM (minimum of 20-25 hours a week, based on school schedule)

Location:820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526