IT Asset Specialist

There’s more to CMC than our products and the buildings, structures, and roads they go into. At CMC, it’s the people inside our recycling centers, fabrication plants, manufacturing facilities, steel mills and offices that make us who we are as a company. Our success comes from finding, retaining, and supporting the highest quality talent by offering:

• Day 1 Benefits Coverage with low cost Medical, Vision, Dental
• Day 1 Paid-time Off and Vacation
• 4.5% Company Match 401(k) plan
• $500 Annual Company-paid Lifestyle Benefit
• Competitive Compensation and Bonuses
• Company-paid Life and Disability Insurance
• Employee Stock Purchase Plan
• Training and Advancement Opportunities

Why This Job

CMC provides an excellent opportunity to learn the steel, construction reinforcement and ground stabilization industries and to grow in your career. Whether you will spend your day brainstorming in an office cubicle, operating a crane, running manufacturing equipment or troubleshooting technical obstacles, at CMC, you’ll get the training and support from your team that you need to excel in your role and reach your full potential.

What You'll Do

• Create, update, and maintain hardware and software asset records in ServiceNow throughout the complete lifecycle
• Order, receive, inspect, tag, inventory, stock, assign, transfer, recover, and retire technology assets in accordance with approved procedures
• Validate key asset data, including serial number, asset tag, model, location, assigned user, ownership, cost center, purchase information, state, substate, warranty, and lifecycle dates
• Reconcile ServiceNow asset records with physical inventories, procurement records, endpoint or discovery data, and other approved source systems; investigate and resolve discrepancies
• Process ServiceNow requests and tasks for onboarding, offboarding, device deployment, equipment transfers, returns, refreshes, repairs, lost or stolen assets, and disposal
• Maintain chain-of-custody documentation and supporting records for asset transfers, returns, legal holds, data-bearing devices, and disposition activities
• Coordinate asset recovery during employee separation and reclaim reusable hardware and software licenses when applicable
• Support stockroom operations, including minimum and maximum inventory levels, cycle counts, staging, reservations, shipping, receiving, and storage controls
• Prepare and execute bulk asset data updates using approved templates and data-quality controls; document and correct rejected or incomplete records
• Support hardware refresh planning by identifying aging, warranty, unsupported, and end-of-life assets and maintaining accurate refresh status in ServiceNow
• Work with approved vendors to obtain and evaluate equipment quotes, confirm pricing and availability, and support the procurement of hardware, software, accessories, and related technology equipment in accordance with company purchasing requirements
• Coordinate repair, warranty, return merchandise authorization, recycling, resale, donation, and other approved disposition activities with vendors and internal teams
• Maintain certificates of destruction, disposition documentation, shipping records, and other audit evidence required by policy or process
• Produce ServiceNow reports and dashboards for inventory, ownership, lifecycle status, refresh readiness, exceptions, compliance, and data quality
• Identify process gaps and recurring data issues, recommend corrective actions, and contribute to standard operating procedures, work instructions, and continuous improvement
• Protect confidential information and follow IT security, records retention, change management, procurement, and asset management requirements
• Communicate clearly with employees, site contacts, vendors, and cross-functional teams to resolve asset-related requests and exceptions
• Perform other related duties and participate in asset projects, audits, site inventories, and deployments as assigned.

What You'll Need

• High attention to detail and commitment to accurate, timely, and complete records
• Strong analytical, reconciliation, troubleshooting, and root cause analysis skills
• Ability to organize work, manage competing priorities, meet deadlines, and follow tasks through closure.
• Clear written and verbal communication with technical and nontechnical stakeholders
• Ability to follow documented controls while recognizing exceptions and escalating risks promptly
• Strong customer service, teamwork, and cross-functional collaboration skills
• Ability to handle company property and sensitive information with integrity and discretion

Your Education

• Associate or bachelor’s degree in Information Technology, Business, Supply Chain, or a related field preferred
• Relevant professional experience may be considered in lieu of a degree