IT Support Technician

We are seeking

an entry-level IT Support Technician to assist with daily technical support, equipment maintenance, and troubleshooting. This opportunity is ideal for recent graduates or early-career professionals looking to grow their IT skills.

Responsibilities:

• Provide technical support for Windows, Mac, Microsoft Office, and Active Directory.
• Troubleshoot hardware, software, and basic network issues.
• Install, update, and maintain computers and related equipment.
• Assist with servers, printers, IP phones, and security cameras.
• Respond to support tickets and escalate complex issues.
• Maintain equipment inventory, license records, and system reports.
• Assist with purchasing IT supplies and tracking department expenses.
• Move and organize IT equipment as needed.

Qualifications:

• Associate’s or bachelor’s degree in IT, Computer Science, or a related field, completed or in progress.
• Working knowledge of Windows, Microsoft Office, and Active Directory.
• Basic understanding of networking and troubleshooting tools.
• Familiarity with Mac computers and common office technology.
• Strong communication, organization, and problem-solving skills.
• Customer-focused approach and willingness to learn.
• Ability to lift and move IT equipment.
• Bilingual English/Spanish preferred; Italian or French is a plus.

Compensation / Pay Rate (Up to):

$18.00 - $20.00 Per Hour

Required Skills

Basic networking knowledge

Customer service

Technical support for Windows

Troubleshooting hardware and software

Microsoft Office

Technical support for Mac

Bilingual English/Spanish

Inventory management

Active Directory