Listing details
- Posted Jan 5
- Last verified Oct 30
About the job
The Jr. Tech Support role is to provide technical support to users located at MGA HQ & Remote. Responsibilities include support front end user with any technical need and elevate to higher tier. Other duties will be assigned by the IT Global Manager in the duration of their training and movement with the company. Looking for someone hungry to grow and learn with an IT Team leading in the TOY INDUSTRY.
Responsibilities:
- Install front end equipment, configure images, test images, maintain inventory, and troubleshoot end user workstation hardware, software, networked peripheral devices, cabling, and networking hardware.
- Maintain and follow support tickets, FreshService
- Support corporate users in a fast-paced environment
- Assist and support users remotely and desk-side
- Work & Enjoy in an IT TOY platform
Education & Experience:
- Some College and or in school program with open equivalent IT work experience.