Kansas City Risk Coordinator Mo

Role Summary

The Risk Coordinator administers support processes for designated risk management and insurance operations, including project activation, enrollment workflows, document and system administration, and renewal-cycle support. The role coordinates recurring and ad hoc Risk Management deliverables, supports claims and project closeout processes, and helps maintain accurate records, system access, and operational continuity. All activities support the strategy, vision, and values of JE Dunn.

• Autonomy & Decision-Making: Makes decisions on assigned areas of responsibility, provides recommendations to supervisor and refers all exceptions to supervisor, as needed.
• Career Path: Various

Key Role Responsibilities - Core

• Coordinates insurance program enrollment and activation, including total project activation and related risk application setup
• Administers claim coding workflows for trade partners, including weekly and monthly reporting
• Delivers coordination and administrative support during annual insurance renewal processes
• Provides backup support for company's internal surety bond agency
• Assists with the administration of workers compensation claims
• Maintains and updates various department publications including program brochures and standard operating procedure documents
• Prepares and distributes weekly, monthly, and ad hoc reports as needed for Risk Management stakeholders.
• Assists in preparing for and scheduling regional risk training, including survey coordination and related meeting support
• Provides backup support for Origami claims entry and system maintenance in coordination with the Claims Specialist
• Grants and maintains access to the network drives and supports related file-share/user-access administration.
• Processes job closing activity and supports data integrity in applicable risk management information systems (RMIS)
• Maintains assigned risk management records, files, and correspondence across department systems and shared locations, including J Drive, Teams, FedEx, Lockton File Share, Origami, Amazon, and hCue, as applicable.
• Supports department onboarding and transition activities by updating recurring correspondence and routing communications to the appropriate administrator or risk team resource.
• Partners with internal stakeholders, brokers, carriers, and third-party vendors to coordinate assigned risk management processes and resolve routine operational issues.

Knowledge, Skills & Abilities

• Ability to perform work accurately and completely, and in a timely manner
• Communication skills, verbal and written - Intermediate
• Proficiency in MS Office – Intermediate
• Proficiency in Excel – Advanced
• Ability to support Risk Management training, meetings, reporting, and presentations
• Detail-oriented with exceptional organizational skills
• Critical thinking and problem-solving skills
• Knowledge of organizational structure and available resources
• Ability to adapt to change and stress, manage competing demands, and prioritize time-sensitive requests
• Ability to implement and maintain strategic processes and recurring workflows
• Ability to build relationships and work collaboratively with internal stakeholders, brokers, carriers, vendors, and project teams
• Ability to maintain accurate records and protect sensitive risk management information
• Detail oriented with exceptional organizational skills
• Critical thinking and problem solving skills
• Knowledge of organizational structure and available resources
• Ability to adapt to change and stress in the work environment and manage competing demands while maintaining high performance levels
• Ability to identify the best approach for implementing strategic processes
• Ability to build relationships and work collaboratively within a team, internally and externally

Education

• Bachelor's degree in business, risk management, insurance, construction management or related field (Preferred)
• In lieu of the above requirements, equivalent relevant experience will be considered.

Experience

• 0-2 years administrative, risk management, insurance, claims, construction operations or related business support experience (Preferred)
• Experience supporting insurance, claims, enrollment, project activation, reporting, or document management processes in a construction or professional services environment (Preferred)

Working Environment

• Must be able to lift up to 10 pounds
• May require periods of overnight travel
• Normal office environment
• Frequent activity: Sitting, Viewing Computer Screen
• Occasional activity: Standing, Walking, Bending, Reaching above Shoulder