Listing details
- Posted Oct 25
- Last verified Oct 28
About the job
Reporting to the Head of Research, Engagement, and Learning, this position provides research, reference, instructional, outreach, and administrative support for the library. Responsibilities include assisting library users, supporting instructional and engagement initiatives, creating and maintaining digital content and research guides, coordinating outreach activities and events, and collaborating with library faculty and staff to promote awareness and effective use of library resources. The position requires excellent customer service, communication, and organizational skills, as well as the ability to work collaboratively in a dynamic academic environment. Special Note: We are unable to provide visa sponsorship for this position. Candidates must be authorized to work in the United States without the need for sponsorship now or in the future. Reference, Research, and Instructional Support:
- Provide reference and research assistance through multiple service channels, including in-person, phone, email, and chat.
- Deliver research consultations, library overview sessions, and instructional support activities.
- Assist librarians with in-person, hybrid, and online instruction and maintain strong knowledge of library resources, services, and operations.
Outreach, Engagement, and Event Coordination:
- Support the planning, promotion, coordination, and execution of library outreach initiatives, events, programs, displays, and engagement activities.
- Assist with event setup and breakdown and participate in activities designed to increase awareness and use of library services and resources.
Digital Content and Resource Development:
- Create and maintain content for library social media platforms and other digital communication channels.
- Develop, update, and maintain LibGuides, research guides, multimedia resources, and other instructional materials in collaboration with library faculty and staff.
Administrative and Operational Support:
- Provide administrative support to the Research, Engagement, and Learning Department, including managing communications, scheduling, maintaining calendars, preparing documents, and supporting daily departmental operations.
Resource Management, Training, and Other Duties:
- Maintain inventory of outreach, training, and instructional materials; assist with purchasing recommendations and resource organization.
- Participate in cross-training activities, prepare and distribute outreach materials, support printing and copying needs, and perform other related duties as assigned in support of library operations.
Minimum Qualifications:
- Bachelor’s degree from an accredited institution.
- Proficiency with computer applications, including email, Microsoft OfficeSuite, online research tools and social media platforms.
Desired Qualifications:
- Bachelor’s degree in library science
- Previous experience working in a library in a higher education setting.
- Familiar with library databases, information resources and citation styles.
Key Competencies:
- Knowledge of library resources, research methods, and informationservices.
- Ability to provide excellent customer service and instructional support tolibrary users.
- Proficiency with Microsoft Office applications, social media platforms, web-based tools, and online communication technologies.
- Strong organizational, problem-solving, and time management skills with attention to detail.
- Effective verbal, written, and interpersonal communication skills.
- Ability to work collaboratively with colleagues and serve various populations.
- Ability to interpret and apply policies, procedures, and established guidelines.
- Ability to manage multiple priorities, adapt to changing needs, and work independently with minimal supervision.
- Commitment to continuous learning and professional development.
Physical Requirements: Able to lift 25 pounds and be able to perform a variety of physical tasks including lifting, bending, stooping, squatting, stair climbing, and walking between buildings. Job Conditions: Indoor office conditions. Extensive computers use.
Who We Are:
Home to more than 18,000 students, Lamar University is among the fastest growing Texas colleges and universities. LU is a member of The Texas State University System, which is the first higher education system of Texas and maintains the lowest average tuition and fees of any university system in Texas. With more than 120-degree options and a community that cares, Lamar students are always proud to be Cardinals. Lamar University strives to educate leaders, demonstrate excellence in student learning and career readiness, and pursue research with relevance. Lamar University is committed to fostering an environment of teamwork where all students, faculty, and staff can learn, work, and become a part of our community.
Benefits:
- Health, dental & vision insurance
- Life insurance
- State of Texas Retirement plans
- Tuition covered at 100% for employees, spouses and/or eligible dependents
- Paid time off – vacation, sick, and holidays
To see more information about the available benefits, please visit: Benefits - Lamar University (https://www.lamar.edu/faculty-staff/human-resources/hr-services/benefits/index.html)