Managed Care Case Specialist - Nashville, TN

Job Title

Managed Care Case Specialist

Job Location

Nashville, TN, USA, 37243

Work Model

Hybrid

Work Model Details

2 days onsite/week

Shift

Monday to Friday 8:00 AM to 4:30 PM

Employment Type

Temporary

FT/PT

Full-Time

Estimated Duration (In months)

7

Min Hourly Rate($)

20.00

Max Hourly Rate($)

22.00

Must Have Skills/Attributes

Customer Service, Technical, Time Management, Written Communication

Experience Desired

• Determine individual and family eligibility for our client's care programs (4 yrs)
• Assist in coordinating and communicating schedules to internal/external Clients (4 yrs)
• Conduct client interviews, collect facts and information, and compile case data to provide recommendations to an attorney (4 yrs)
• Provide legal research, analysis of legal papers, and draft legal documents (4 yrs)

Required Minimum Education

Associate's Degree

Preferred Education

Bachelor's Degree

C2C is not available

Job Description

Required Education

• Associate degree

Preferred Education

• Bachelor's degree

Required Experience and Skills

• Proven technical skills (e.g., Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, etc.)
• Excellent time management skills with the ability to prioritize work to meet specific deadlines with minimal supervision
• Excellent verbal and written communication skills
• Keen attention to detail and adherence to deadlines
• Strong time management, note-taking, email organization, and distribution skills
• Critical thinking and problem-solving skills

Preferred Experience and Skills

• Work experience in a Legal environment is a plus
• Customer service or call center experience is a plus

Position Summary

Our client offers a hybrid work environment, with a combination of remote and onsite work depending on departmental needs and business requirements. Candidates must currently reside in Middle Tennessee and be able to commute to the client's office in downtown Nashville, TN, as needed. The work schedule is Monday through Friday, with a maximum of 7.5 hours per day and 37.5 hours per week. Training may last up to six weeks and will be scheduled in advance, either virtually or on-site, depending on supervisor requirements. Contractors must attend all scheduled training sessions to develop the required proficiency for the position. Please note that no preplanned PTO will be approved during the scheduled training period.

Key Responsibilities

• Determine individual and family eligibility for our client's care programs
• Assist in coordinating and communicating schedules to internal/external Clients
• Conduct client interviews, collect facts and information, and compile case data to provide recommendations to an attorney
• Timely management of casework, including proper documentation and case resolution
• Provide legal research, analysis of legal papers, and draft legal documents. Document findings accurately
• Work efficiently / effectively in multiple databases to extract information
• Attend workgroup meetings and participate in discussions
• Assist the leadership team, as necessary

• Only those lawfully authorized to work in the designated country associated with the position will be considered.

• Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.

Benefits

For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).