Marketing and Communications Specialist, Experiential Learning and Career Success

The Experiential Learning and Career Success (ELCS) office invites applications for a Marketing and Communications Specialist to lead strategic marketing and communications efforts that connect students, faculty, staff, families, and employers with career development and experiential learning opportunities.

Reporting to the Associate Director of Experiential Learning, this position plays a key role in advancing student success by developing and implementing communications strategies that promote ELCS programs, services, and events. The Marketing and Communications Specialist creates engaging content across digital and print platforms, manages web and social media communications, evaluates outreach effectiveness, and collaborates with campus partners to strengthen awareness and engagement. This position also serves as a primary point of contact for ELCS, oversees front office operations, and supervises student employees supporting marketing and service functions.

• Develop and implement strategic marketing and communications plans that support ELCS goals, initiatives, and university priorities.
• Create and coordinate content across web, social media, email, print, and in-person communication channels to promote programs, services, events, and student opportunities.
• Manage and maintain the ELCS website, ensuring content is accurate, accessible, user-friendly, and aligned with organizational goals.
• Lead social media engagement efforts and develop newsletters and other communications that support students, faculty, staff, and employer partners.
• Partner with campus departments and marketing professionals to support branding, advertising, promotional campaigns, and storytelling efforts.
• Monitor and evaluate marketing and outreach performance, using data and analytics to inform decisions and improve effectiveness.
• Oversee front office operations, reception services, scheduling, and customer service processes to support a welcoming and efficient environment.
• Recruit, train, supervise, and evaluate student employees and interns supporting marketing, communications, and front office operations.

• Bachelor's degree in Media Arts, Communications, Marketing, or a related field, or an equivalent combination of education and experience.
• Experience creating graphic, digital, or print communications materials using Adobe Creative Suite, Canva, or similar design tools.
• Familiarity with social media marketing, digital advertising, and audience engagement strategies.
• Experience creating, maintaining, or managing digital and web content, including applying accessibility best practices.
• Experience using marketing, website, or social media analytics to evaluate engagement and inform communication strategies.
• Experience providing customer service, supporting public-facing operations, or serving as a primary point of contact for programs, services, or organizations.

Preferred Qualifications

• Experience using data platforms, reporting tools, or similar systems to analyze information and support decision-making.
• Experience recruiting, training, supervising, or mentoring employees, interns, student employees, or volunteers.

Compensation Title: Media Info Spec

Bargaining Unit:FOCUS-MFPE

Work Schedule: Full-time, 1.0 FTE (40 Hours a week), Monday through Friday 8:00 am to 5:00 pm, 12 months/year

Probationary Period: Six (6) months minimum

Benefits Include: Insurance package, mandatory retirement plan, partial tuition waiver, and wellness program.

Screening of applications will begin after the priority application date of Monday, November 2; however, applications will continue to be accepted until an adequate applicant pool has been established.

A complete application includes:

Letter of Interest – addressing your qualifications and experience related to the stated required skills for the position. A general letter salutation such as “Dear Search Committee” or “Dear Hiring Manager” is acceptable.

Detailed Resume – listing education and describing work experience

Three (3) Professional References – names and contact information

The University of Montana is interested in receiving applications from people who would assist the University in demonstrating its five priorities for action (https://www.umt.edu/strategy/mission_vision_priorities/default.php): Place student success at the center of all we do; drive excellence and innovation in teaching, learning, and research; embody the principle of “mission first, people always"; partner with place; and proudly tell the UM story.

Must be eligible to work in the United States upon hire. Sponsorship is not available for this position.