Operations Associate - 177111

Piper Companies is seeking an Operations Associate with strong experience in customer service and organizational skills. The ideal Operations Associate will be hybrid 3 days a week (Tuesday, Wednesday, Thursday) in Durham, NC.

Responsibilities for the Operations Associate include:

·       Provide exceptional customer service to clients and stakeholders.

·       Process and manage insurance policies and annuity contracts.

·       Ensure accuracy and completeness of documentation.

·       Assist with policy renewals, endorsements, and cancellations.

·       Maintain and update client records in the database.

·       Prepare reports and analyze data to support operational decisions.

Qualifications for the Operations Associate include:

·       Bachelor's degree

·       Excellent organizational and time management skills.

·       Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).

·       Strong analytical and problem-solving abilities.

·       Excellent communication and interpersonal skills.

Compensation for the Operations Associate include:

·       Hourly rate: $20 - $23hr

·       Comprehensive benefit package; Medical, Dental, Vision, 401k match plus PTO, Sick leave as required by law, and Paid Holidays

Keywords: Customer service, customer, service, insurance, annuity, annuities, accuracy, operations associate, operations associates, organization, time management, problem-solving, problem solving, problem solvers, communication, personable, insurance operations, policy management, insurance claims, annuity claims, documentation, compliance, support, supporting, customer centric, centric

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This job opens for applications on 10/23/2026. Applications for this job will be accepted for at least 30 days from the posting date.