About the role
Why Join WCC?
- A welcoming environment for our students, faculty & staff
- WCC tuition waiver of 3 credit hours per semester
- Retirement options and flexible schedules available
- Great Discounts at WCC’s Health & Fitness Center, Barnes & Noble Bookstore and more!
- Check out our Part Time Benefits here
Washtenaw Community College (WCC) is seeking Part time Student Advisors. Needs may become available prior to or during each semester. Upon successful submission of your application, resume, and transcripts, you will be considered for opportunities on a per academic year basis.
Position Summary:
The Part time Student Advisor – General shall provide academic services including academic advising, facilitating registration, supporting the Advising and Coaching department and activities for WCC students. This position is part time and is not guaranteed to lead to a full-time position.
Essential Job Duties and Responsibilities:
- Advise and document, using various modes of communication (see technology minimum qualifications), student interactions concerning degree and career requirements, course selection, academic status and class expectations in support of student goals and academic program requirements.
- Primarily serve students via drop-in advising.
- Inform students of academic policies and procedures.
- Responsible for the advising email inbox, monitor advising portal, process program changes and override requests.
- Provide advising assistance in triage process of students via phone and - Zoom as well as monitor the advising chat queue.
- Review and respond to the Help Desk After Hours callback list for advising.
- Assist with registration process for students.
- Develop and maintain a cooperative relationship with other Student Services staff and the instructional faculty to facilitate information exchange.
- Provide point of contact support for guest, non-degree seeking and dual-enrolled students.
- Refer students to Licensed Professional Counselors for personal counseling and/or health issues as well as refer students to their assigned advisors as needed.
- Utilize technology, including AI-enabled tools and software where appropriate, to support teaching, learning, student engagement, professional responsibilities, institutional service, and other responsibilities. Use such technologies in a manner consistent with academic standards, professional ethics, confidentiality requirements, and compliance with institutional policies, procedures, and applicable regulations.
- Other duties as assigned.
Hours/Schedule:
This is a part-time position accountable for up to 20 hours per week on campus during the operating hours of 8:00am-6:00pm Monday-Thursday, 8:00am-5:00pm Friday, and occasional Saturdays.