People & Culture Intern

Department: People & Culture Reports To: Chief of People & Culture / Designated Supervisor Job Type: Part-Time, Temporary Internship

Pay Rate: $20.00 per hour Schedule: 24 hours per week — Monday, Tuesday, and Thursday Work Arrangement: In-person Start Date: As soon as possible - End Date: December 14 2026 About Victory Human Services Victory Human Services (VHS) is a minority-led human services organization serving individuals and communities throughout Massachusetts. With locations in Boston, Brockton, and Springfield, VHS provides residential, day habilitation, and community-based services that promote independence, inclusion, and quality of life. Through our Victory 2.0 initiative, VHS is committed to strengthening organizational systems, promoting a culture of accountability and integrity, supporting employee development, and ensuring high-quality service delivery.

Position Summary Victory Human Services is seeking a motivated, organized, and detail-oriented People & Culture Intern to support the People & Culture department. This temporary, part-time internship will provide hands-on experience in employee records management, personnel file auditing, documentation compliance, onboarding administration, and departmental operations within a human services organization. The intern will primarily assist with auditing employee personnel files, identifying missing or incomplete documentation, organizing physical and electronic records, and supporting ongoing compliance initiatives.

The position will also provide exposure to recordkeeping, and general People & Culture administrative functions. The ideal candidate is eager to learn, demonstrates strong attention to detail, maintains confidentiality, and is interested in developing practical experience in People & Culture operations. Essential

Responsibilities 1. Personnel File Auditing & Compliance Assist with auditing employee personnel files to ensure required documentation is present, complete, and properly maintained. Review employee records using established checklists to identify missing, expired, or incomplete documentation.

Track outstanding documentation and communicate discrepancies to the People & Culture team for follow-up. Assist with reviewing employee onboarding documents, background check records, certifications, and other required employment documentation. Support the preparation of audit trackers, checklists, and documentation summaries.

Help maintain accurate, organized, and audit-ready personnel files. 2. Filing & Document Management Organize, scan, copy, label, and file employee documentation in physical and electronic filing systems. Ensure documents are accurately filed and stored in their appropriate locations.

Assist with identifying duplicate, outdated, or misfiled documents and report discrepancies to the appropriate supervisor. Support the organization and maintenance of confidential employee records. Follow established procedures for document retention, record security, and confidential information handling. 3.

People & Culture Administrative Support Provide administrative support to the People & Culture department as assigned. Support data entry, spreadsheet maintenance, and employee documentation tracking. Help maintain employee records, compliance trackers, and departmental checklists.

Assist with preparing, organizing, and retrieving documents for internal audits and reviews. Support special projects and departmental initiatives related to employee records, compliance, and operational efficiency. 5. Confidentiality & Professional Standards Maintain strict confidentiality when handling employee information and personnel records.

Follow VHS policies and procedures regarding access to sensitive information. Demonstrate professionalism, reliability, accuracy, and accountability. Communicate questions, discrepancies, and concerns to the appropriate People & Culture representative.

Qualifications Required: Strong organizational skills and attention to detail. Ability to maintain confidentiality and handle sensitive information responsibly. Basic computer proficiency, including Microsoft Word, Excel, and Outlook.

Strong written and verbal communication skills. Ability to follow instructions, manage assigned tasks, and meet deadlines. Ability to work independently and collaboratively with the People & Culture team.

Preferred: Coursework or studies in Human Resources, Business Administration, Management, Social Services, or related fields. Previous administrative, filing, data entry, or recordkeeping experience, 2-3 years preferred. Familiarity with Microsoft Office applications and electronic document management.

Interest in employee development, organizational culture, compliance, and people operations.

Education & Experience Enrollment in a college, university, certificate program, or relevant educational program is preferred but not required. Candidates with relevant coursework, administrative experience, or demonstrated organizational skills are encouraged to apply. Core Competencies Attention to Detail: Ability to identify missing information, inconsistencies, and filing errors.

Integrity & Confidentiality: Commitment to protecting sensitive employee information. Organization: Ability to maintain orderly records and complete assignments systematically. Reliability: Consistent attendance and timely completion of assigned responsibilities.

Professionalism: Respectful communication and appropriate workplace conduct. Initiative: Willingness to learn, ask questions, and contribute to departmental priorities. Schedule & Work Location Location: Brockton Office, 1115 West Chestnut Street, Brockton, MA 02301.

Schedule: Monday, Tuesday, and Thursday. Hours: 24 hours per week, with daily hours coordinated with the People & Culture department. Work Arrangement: In-person.

Start Date: As soon as possible. End Date: December 14 2026. Compensation: $20.00 per hour.

What We Offer Hands-on experience in People & Culture operations within a human services organization. Practical exposure to personnel file auditing, document management, and employment compliance. Opportunities to develop administrative, organizational, and professional communication skills.

Exposure to onboarding, employee records management, and departmental projects. An opportunity to contribute to organizational accountability, compliance, and operational efficiency. Equal Opportunity Statement Victory Human Services is committed to fostering a respectful, inclusive, and professional workplace.

Employment decisions are made in accordance with applicable laws and organizational policies. Application Instructions Interested candidates should submit a resume and a brief statement of interest outlining their relevant skills, educational background, and interest in gaining practical People & Culture experience at Victory Human Services. Submit your resume and cover letter now for consideration, too: People.Culture@Victoryhs.com Victory Human Services is an Equal Opportunity Employer.

We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information. Pay: $20.00 per hour Expected hours: 24.0 per week Shift availability: Day Shift (Required) Ability to Commute: Brockton, MA 02301 (Required) Work Location: In person