Pharmacy Intern

Position Summary At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day.

Our 3rd-year Pharmacy Interns play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise, while developing their own skills in preparation for increasing responsibility. As a 3rd-year Pharmacy Intern, you will be focused on applying didactic learning from pharmacy school into real-world practice to become ready for a Pharmacist role. Under the direction of your preceptor, you will complete a comprehensive training roadmap designed to show you first-hand what it’s like to be part of a pharmacy team while gaining an overview of store, district, and regional operations.

Key Responsibilities

Assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients’ prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. Operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Demonstrate empathy and genuine care in all customer and colleague interactions, contributing to a safe and inclusive culture.

Complete a comprehensive training roadmap focused on KLEs that build aptitude in following all company SOPs at each workstation, following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick‑up, drive‑thru, and drop‑off), and contributing to positive patient experiences through counselling, immunizations, and problem resolution. Take telephonic prescriptions from the prescriber, and call the prescriber to clarify prescriptions or facilitate medication changes, where allowed by state regulation. Provide in‑the‑moment coaching, training, and mentoring to pharmacy team members while sharing best practices.

Conduct basic inventory activities as permitted by law, such as accurately putting away medication deliveries and completing cycle counts, returns‑to‑stocks, waiting bin inventories, etc. Contribute to a high‑performing team, embrace a growth mindset, be receptive to feedback, and actively seek opportunities to expand clinical and technical knowledge. Remain flexible for both scheduling and business needs, and volunteer traveling to stores in the market to work shifts as needed.

Understand and comply with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles; comply with CVS policies and procedures to ensure patient safety, controlled substance dispensing and record‑keeping, and patient privacy and security. Deliver additional patient health care services (e.g., immunizations, point‑of‑care testing, and voluntarily staffing off‑site clinics), where allowable by law and supported by required training and certification. Support immunizations, including obtaining Technician Immunizer status, educating patients about vaccines, monitoring for adverse reactions, and reporting adverse event per public health requirements.

Required Qualifications

Accepted into, or actively enrolled in, an ACPE accredited college or school of pharmacy. Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required. Regular and predictable attendance, including nights and weekends.

Ability to complete required training within designated timeframe. Ability to concentrate on a task over a period of time and pivot quickly from one task to another to meet patient and business needs. Ability to confirm prescription information and label accuracy, ensuring patient safety.

Actively look for ways to help people in a friendly manner; notice and understand patients’ reactions and respond appropriately. Use and understand verbal and written communication; utilize active listening and ask questions as appropriate. Ability…