Listing details
- Closes Jan 3
- Posted Oct 2
- Last verified Oct 12
About the job
Flick (#) We Handle AI. You Direct Films. Product Operations Intern $20 - $30 / hourly•Remote (US)
Job type Internship
Role Operations School year Any Visa US citizen/visa only Connect directly with founders of the best YC-funded startups. Apply to role › (https://account.ycombinator.com/authenticate?continue=https%3A%2F%2Fwww.workatastartup.com%2Fapplication%3Fsignup_job_id%3D113412&defaults%5BsignUpActive%5D=true&defaults%5Bwaas_company%5D=30884) Zoey Zhang Founder Zoey Zhang Founder
About the role About Flick Flick (https://flick.art/) is defining the future interface for professional AI-native filmmaking. Founded by an engineer who helped build Instagram Stories and an award-winning filmmaker, Flick brings technology and artistry together. We are well funded by leading investors, including True Ventures, GV, Lightspeed, and other top-tier VCs.
Checkout our launch video (https://youtu.be/K1GgsSnwfow?si=taFwiulaMSu3kPNV) Award-winning AI films (https://flick.art/showroom) created using Flick We’re looking for a Product Operations Intern to help us bring Flick to filmmakers, creators, and the next generation of storytellers. What you’ll do Work closely with our team on customer support and product feedback. You’ll respond to users across email, Discord, and in-app feedback, use PostHog and AI tools to investigate issues, and follow up until they’re resolved.
You’ll also identify recurring pain points and turn them into clear bug reports and short PRDs for our engineering team. What we’re looking for Responsiveness and follow-through matter most. You communicate clearly, reply promptly during agreed working hours, and keep users updated on open issues.
You’re detail-oriented, curious about AI and creative tools, and comfortable checking facts and asking for help when needed.
Experience in customer support, community management, or product testing is a plus. Nice to have
Experience working directly with users. You’ve managed a community, helped run a student organization, worked in customer support or product testing, or run a small project of your own. You know how to respond to questions, handle concerns, and follow through.
Clear, empathetic written. You can understand where users are getting stuck and explain next steps in simple language, beyond copying a template. Proactive and organized.
When you can’t resolve an issue yourself, you gather the relevant information, involve the right person, and track progress without needing constant reminders. A hands-on interest in products. You’re willing to reproduce bugs, explore PostHog, and try AI tools.
Experience with video production or AI creation is a strong plus. Judgment. You can distinguish between a usability question, a product bug, and a result that doesn’t meet expectations.
You verify uncertain information and avoid promising refunds or fix timelines without confirmation. What you’ll gain Direct experience supporting a global community of AI creators. Close collaboration with our founders, product team, and engineers.
Ownership of projects that improve the user experience. Practical experience building and evaluating AI-assisted support workflows. How We Work Ownership is key, real responsibility, and autonomy Remote, flexible, async-friendly We value responsiveness — speed and communication matter About the interview Before the interview, please take some time to explore Flick (https://flick.art/) to get a better sense of what we’re building.
This helps us have a more efficient and meaningful conversation. Intro call + take-home assignment Final interview: walk through your work and thinking We typically make a decision within 2 days after the final interview. About Flick Flick is defining the future interface for AI native filmmaking.
Think Figma and Cursor, but for creating AI films. Founded by Engineer who built Instagram Stories + Award winning filmmaker, we are a team of Tech + Artist. We are well funded by leading investors, including True Ventures, GV, Lightspeed, and other top-tier VCs.
Checkout our launch video (https://youtu.be/K1GgsSnwfow?si=taFwiulaMSu3kPNV) Award-winning AI film (https://flick.art/showroom) created using Flick People talk about us on social (https://x.com/garrytan/status/1991879938585268287)