Professional, PT

Job Description

Description of Duties and Responsibilities

• Daily and effective management of email and phone communication to ensure timely responses to internal and external customer needs and proactive notification to management of potential issues.
• Assist Analyst with performing root cause analysis.
• Generate reporting for AR Team as needed.
• Assist Analyst with completing forms needed for Credit Risk Management forms and Customer
• Send manual statements to customers on a weekly or monthly basis, as needed.
• Monitor portal status of invoices and payments.
• Action Request (CARS) and any others as needed.
• Present periodic reviews of work assignments.
• Serve as backup to AR Analyst team.
• Other duties as assigned by the AR Management Team.

Qualifications and Experience Requirements

• High School Diploma is required; Associates or Bachelor’s Degree preferred
• Excellent verbal and written communication skills along with exceptional interpersonal skills required
• Must be proficient in computer skills, including Microsoft Excel, Word, and SAP is a plus
• Excellent reconciliation and proactive critical thinking skills
• Previous Credit and Collections or related experience preferred.

Benefits We Offer:

• 401k with Matching & Pension Plan (Eligible for Pension after 1,000 Hours Worked)
• Family and Individual Insurance Packages (Health, Life, Dental, and Vision)
• Paid Time Off & Paid Holidays
• Long & Short-Term Disability
• Supplemental Insurance Plans
• Employee Assistance Program
• Employee Referral Program
• Tuition Reimbursement Programs
• Advancement & Professional Growth opportunities
• Parental Leave
• & More