Listing details
- Posted Oct 21
- Last verified Oct 30
About the job
Required Qualifications: Applicants must specifically address how they meet these required qualifications to meet the requirements of the position.
Education
Bachelor’s degree.
Communications and Content Development
Experience developing clear, accurate, audience-appropriate communications, outreach materials, training materials, or supporting documentation for programs, projects, or initiatives.
Outreach and Training Coordination
Experience coordinating or supporting trainings, workshops, meetings, events, or stakeholder engagement activities, including scheduling, logistics, communications, and follow-up.
Change Management and Stakeholder Support
Experience supporting communications, readiness, training, feedback collection, or other activities that help stakeholders adopt new processes, services, systems, or organizational changes.
Project and Administrative Coordination
Demonstrated ability to maintain documentation, track action items, coordinate schedules, organize multiple assignments, and provide timely follow-up in support of project or program goals.
Metrics and Reporting
Experience gathering, organizing, or reporting data and metrics to support program, project, outreach, training, or communication activities.
Communication and Collaboration
Excellent written, verbal, active-listening, and interpersonal skills, with the ability to build effective working relationships and represent initiatives professionally with internal stakeholders.
Organization and Attention to Detail
Demonstrated ability to manage multiple concurrent priorities, adapt to changing needs, maintain accuracy in published communications, and complete work independently with general supervision.
Technology Literacy
Proficiency with Windows-based computer hardware and software programs, including Microsoft Office 365. Ability to learn and use tools needed to support communications, training, outreach, documentation, and reporting.
Preferred Qualifications
Higher Education Experience
Experience working in a higher education or university environment, particularly in a role that supports campus-wide communications, outreach, training, or technology initiatives.
Technology Communications
Experience communicating technical information clearly to non-technical audiences or supporting IT, digital transformation, service implementation, or technology adoption initiatives.
Change Management Practices
Familiarity with change management, stakeholder engagement, training coordination, communications planning, or organizational readiness practices.
Design and Communications Tools
Experience using Adobe Creative Cloud, email marketing, web content, survey, dashboard, or collaboration tools to develop and coordinate outreach and communications.
Job Description
The Vice President for Information Technology is seeking an organized and collaborative Program Specialist to support the VPIT Operational Excellence and Analysis Team. This position supports campus-facing IT initiatives by developing communications, training materials, outreach plans, and project documentation that help campus partners understand, prepare for, and adopt new services and changes.
Responsibilities include coordinating stakeholder communications and outreach events; assisting with change management, training coordination, readiness tracking, feedback collection, and follow-up communications; maintaining project documentation and action items; and gathering metrics to evaluate communication effectiveness and campus adoption.
The Operational Excellence and Analysis Team supports Information Technology and university departments by improving how technology initiatives are communicated, implemented, and adopted across the university.
Job Duties
The Program Specialist serves as a member of the VPIT Operational Excellence and Analysis Team, supporting the planning and execution of communications, outreach, training, and change management activities for IT initiatives that affect campus partners.
The position develops and maintains outreach and training materials; coordinates trainings, workshops, stakeholder meetings, and related logistics; and serves as a point of contact for communications with campus stakeholders. The Specialist assists with project documentation, communication planning, content review, action-item tracking, stakeholder follow-up, readiness activities, and other assignments that advance initiative goals. The position also gathers and reports relevant metrics, including training participation, outreach engagement, and stakeholder feedback, to support dashboards and assess communication effectiveness and campus adoption.
The ideal candidate will be a strong communicator who can translate technical information for non-technical audiences, manage multiple activities and deadlines, maintain accurate documentation, and build effective working relationships with campus partners. The candidate will use sound judgment, attention to detail, and an understanding of change management principles to support successful delivery and adoption of VPIT initiatives. Writing samples will be requested.
Additional Information to Applicants
Please note this position is expected to be on-site and is not eligible for visa sponsorship or transfer. There may be need to travel to the Round Rock campus to deliver training and attend stakeholder engagements.