Listing details
- Posted Sep 23
- Last verified Oct 29
About the job
Summary: The AAMU-RISE enterprise supports multiple contract customers for Alabama A&M University. RISE performs on a variety of projects and tasks across the government and industrial arena. Multiple and full-time positions are available for technical support on these initiatives. Pay varies depending on the candidate grade/tier, and by the applicable task order.Essential Duties and Responsibilities: The successful candidate will be expected to perform per the customer specification either onsite at AAMU, or at the customer facilities, as determined by the task.
- Investigate, analyze, and resolve technical issues per customer requirements.- Provide technical assistance and support as required.- Evaluates existing systems, and perform system designs or upgrades; based on customer needs, and resolves potential conflicts and errors.- Reviews, prioritizes, and process activities; document the progress of projects.- Performs a variety of complex tasks.- A wide degree of creativity and latitude is expected.- Typically reports to a project leader or manager.- Relies on experience and judgment to plan and accomplish goals.- Performs miscellaneous job-related duties as assigned.
Minimum Position Requirements (including certifications, licenses, etc.):
- Bachelor’s Degree for professional positions, or other education requirements to satisfy specific customer requirements.- 0-5 Years of Experience, or as appropriate for the position
Knowledge, Skills, and Abilities:
- Ability to perform advanced, technical tasks per customer requirements.- Knowledge of a wide range of computer systems software, applications, hardware, and communications.- Ability to simultaneously coordinate and complete multiple projects.- Advanced troubleshooting techniques.- Ability to diagnose the nature and extent of a wide range of engineering and technical issues.- Maintains records of completed tasks and be able to track and present project status.- Ability to provide regular reporting and presentations as required.