Sales Operations Coordinator

Required

Education -High School Diploma Preferred Education: -Bachelor's Degree

Required Skills -Microsoft Word, Excel, Outlook, PowerPoint (required) -Coordinator II level: intermediate skills in HPC, SAF, Oracle, BAS, BSS, DART, Windchill, Autodesk -Coordinator III level: proficient skills in the same toolset -Basic quotation knowledge (Coordinator III) Support sales managers through coordination and administration of sales activity. Prepare sales shipping reports, open jobs, and coordinate with accounting. Order equipment for jobs, review and send acknowledgements to salesmen.

Provide customer service to Channel Partners by answering questions regarding orders and general inquiries. Principal

Responsibilities -Order all equipment and coordinate deliveries; maintain open and closed job files (work orders, purchase orders, material transfers, shipping requests, acknowledgements) -Process sale order changes; follow up with Coordinators, Freight Carriers, Quotation Representatives, Field Equipment Representatives, and Sales Representatives -Prepare and maintain job files including back-up paperwork -Issue POs to manufacturing plants for required equipment -Review acknowledgements and send copies to Field Equipment/Sales Representatives -Prepare accurate monthly job forecasting; verify credit approvals -Ensure internal and external customer satisfaction through communication to job completion -Handle a variety of problems and customer questions -Provide written correspondence to customers, vendors, and managers within policy -Assist accounting in researching and resolving billing discrepancies -Annual booking of several million dollars of equipment per year Required Soft Skills -Strong project management skills — organize and coordinate multiple tasks -Timely communication with appropriate sense of urgency -Attention to customer needs; discretion and confidentiality with sensitive material -Excellent verbal and written communication -Organizational skills -Mathematical skills -Detail-oriented and highly motivated -Works individually and as a team -Desire for continuous learning through cross-training\*\*Only those lawfully authorized to work in the designated country associated with the position will be considered.\*\* \*\*Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.\*\*