About the role
Seasonal Assistant Store Manager – Toy Shop About RSM&:
We're a 30-year-old experiential marketing agency that partners with major retailers to bring brands to life through memorable, real-world experiences. About the Role:
We’re looking for a dependable, hands-on Seasonal Assistant Store Manager to lead a temporary holiday Toy Shop. This is a short-term seasonal opportunity where you’ll support daily store operations, assist the Store Manager, and help keep the store customer-ready throughout the program. Primary Responsibilities:
- Support the Store Manager with day-to-day store operations and serve as an additional point of support for the team as needed
- Greet customers, answer basic product and store questions, help shoppers locate items, and refer policy or product issues to the Store Manager
- Operate the approved POS when assigned, accurately processing merchandise, permitted payments, and receipts while following transaction-control and fraud-prevention measures
- Facilitate the “make-and-take” activity by explaining instructions, distributing materials, managing the queue, and resetting and sanitizing the area; engage participants appropriately throughout activity
- Maintain full, front-facing shelves; recover and organize merchandise, identify low-stock items, and assist with product replenishment coordinated through the Store Manager and associates
- Support opening tasks, including product recovery, shelf straightening, signage checks, supply setup, register readiness, and final inspection; support closing through returns-to-shelf, activity cleanup, supply organization, vacuuming, trash removal, and next-day preparation
- Follow all safety, incident-reporting, loss-prevention, dress-code, mobile-device, and customer-service requirements, rotating duties as traffic, activity demand, breaks, and business needs change
Preferred Experience & Qualifications:
- Customer-service, retail, hospitality, or cashier experience preferred
- Comfort and experience using a POS system and handling transactions preferred
- Friendly, energetic, patient, and comfortable engaging customers of all ages in an open retail environment required
- Dependable, detail-oriented, team-focused, and able to learn weekly activity instructions and product information required
- Previous experience supporting or leading a team in a retail, hospitality, or customer-facing environment preferred
Additional Details: Employment Type: Seasonal, Full-Time Program Dates: November 4, 2026 - December 27, 2026 Schedule: Approximately 40 hours per week Store Hours of Operation: Wednesday - Sunday, 11:00AM - 7:00PM (Local Time)