Site Support Intern
Quad (formerly Ivie) · Sussex, WI, United States
About the role
GENERAL PURPOSE OF JOB
Focused on the support, maintenance and operations of IT systems and related technologies. Effectively troubleshoot and perform root cause analysis in an attempt to resolve incidents by providing professional, courteous, timely and dependable communication with team assistance as needed.
KEY RESPONSIBILITIES
- Keep storage area’s organized
- Perform E-waste and follow SOP’s
- Shipping and Receiving product
- Help with tickets as time allows
SCOPE
Site Support: This teams takes 2nd and 3rd level calls from the helpdesk and the Intern would help this team to accomplish their goals by providing support to the team in the above area’s
JOB REQUIREMENTS
*Appropriate education and/or experience may be substituted on an equivalent basis*
Education: Pursuing a degree in an IT field
Knowledge, Skills & Abilities:
- Strong organizational and multi-tasking skills
- Ability to work independently
- Excellent interpersonal and written/verbal communication skills