About the role
Position Overview Entergy's HR and Shared Services (ESS) organizations seek an AI Agent Development Intern to support the design, development, and testing of intelligent automation solutions. You will work with cutting-edge AI and low-code platforms to build and document process automation agents focused on HR and/or ESS workflows. This internship offers hands-on experience in AI agent development, process documentation, and solution delivery in a production environment.
Key Responsibilities Develop and test AI agents using Copilot Studio, AWS Claude, Microsoft Power Automate, Power Apps, and related MS Power tools Design workflows that automate HR and ESS processes, including employee onboarding, benefits administration, and service request handling Document current-state processes and procedures in clear, detailed formats Create comprehensive documentation of new automated processes and workflow steps Collaborate with HR and/or ESS stakeholders to understand process pain points and automation opportunities Test and validate agent functionality across different use cases and edge cases Maintain detailed project logs and solution design documentation Support process optimization efforts by identifying efficiency gains and automation potential Participate in project planning and retrospectives to continuously improve delivery
Required Qualifications Currently pursuing or recently completed a degree in Computer Science, Information Technology, Business Systems, or related field Cumulative GPA of 2.8 or higher is required (on a 4.0 scale) Strong problem-solving and analytical skills Excellent written and verbal communication abilities Project-oriented mindset with ability to manage multiple tasks and deadlines Willingness to learn new technologies and platforms quickly Attention to detail with strong documentation discipline Basic understanding of business processes or HR functions
Preferred Qualifications Experience with low-code/no-code platforms (Power Apps, Power Automate, or similar) Familiarity with AI and generative AI concepts Prior internship or project experience in AI, IT, business analysis, or process improvement Knowledge of HR systems or HR workflows
Experience with process mapping or business process modeling What You Will Gain Hands-on experience developing AI agents with industry-leading platforms Mentorship from senior technical and business leaders in AI automation Exposure to real-world HR and business process automation challenges Portfolio-building projects demonstrating AI agent development capabilities Potential for conversion to full-time position upon successful completion