Student Success Intern, Chartwells Higher Ed / Johnson & Wales University - Charlotte

About the Program

Join our rotational program designed to provide hands-on experience in both hospitality and business operations. Over the course of the term, you’ll work alongside experienced mentors in culinary services, catering, marketing, and operations—building the skills to launch your career in hospitality or business management.

Key Responsibilities

• Hospitality Operations – Learn food safety protocols, train across multiple food service stations, assist in menu planning, and cost control.
• Catering & Events – Support setup, menu planning, ordering, and client interaction; participate in Banquet Event Order (BEO) meetings; learn CaterTrax software.
• Operations Management – Shadow FOH and BOH managers, lead pre-service meetings, review operational standards, assist with scheduling and labor reporting.
• Marketing & Promotions – Conduct marketing audits, plan and promote events, manage social media content, support meal plan marketing.

Skills You’ll Gain

• Leadership & teamwork
• Food safety & allergen awareness
• Event planning & execution
• Marketing & social media management

Qualifications

• Enrolled in Hospitality, Business, Culinary, Marketing, or related program
• Strong communication & interpersonal skills
• Eager to learn and rotate across departments
• Proficient in Microsoft Office; hospitality/POS systems a plus
• Flexible schedule; some evening/weekend availability may be required

*This is a paid intern position; however, it is not eligible for paid time off (PTO) or benefits such as medical, dental, vision, etc.*

Certain positions may require Florida Level 2 background screening.