SAN JOSE @ Instana

Summer 2027 Intern - MBA Business Value & Strategic Selling Consultant (Healthcare & Life Sciences)

New York, NY, USA
  • On-site
  • Internship

Listing details

  • Closes Jan 13
  • Posted Oct 10
  • Last verified Oct 15

About the job

Description

Role Description The Business Value Services team at Salesforce is looking for an MBA intern to work with Healthcare and Life Sciences (HLS) customers and sales teams, explaining how digital transformation with Salesforce solutions, including AI, drives business and financial value. Based in New York, New York, this intern will work closely with HLS Sales and Solution Engineering teams on strategic customer engagements, helping health systems, payers, and life sciences companies evaluate where AI agents can take on administrative work or improve the patient and member experience.

Responsibilities Facilitate internal and external discovery around customer business roles and processes, including workflows where AI could help, such as patient access, care coordination, and member services Collaborate with customers and sales teams to identify and prioritize key value drivers, including key performance indicators, showing how Salesforce solutions address business goals Develop a quantified value model that supports customer business goals and sizes HLS AI use cases, such as agents that handle appointment scheduling, benefits questions, or medical information requests Account for regulated healthcare requirements in AI business cases, such as protecting patient data under the Health Insurance Portability and Accountability Act (HIPAA) and keeping clinicians and staff involved in care decisions

Required Qualifications Currently enrolled in an MBA program with an expected graduation of Spring 2028 5 or more years of professional experience prior to MBA in value consulting, management consulting, or similar analytical roles

Experience building and delivering presentations to senior stakeholders

Experience structuring complex problems and developing data-driven solutions and recommendations

Preferred Qualifications Prior experience in the Healthcare and Life Sciences (HLS) industry Familiarity with financial modeling or business case development Understanding of how healthcare and life sciences organizations approach responsible AI, including bias, patient safety, and data privacy Hands-on experience with an AI project, whether at work, in class, or independently Internship Date: June to August/September *This position is ineligible for visa sponsorship. This posting will close on Oct 20th, 2026.* In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.

Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.