Listing details
- Posted Oct 26
- Last verified Oct 27
About the job
Job Summary
The Support Technician for Educational Technology position is responsible for troubleshooting Canvas LMS issues, completing helpdesk requests in a timely manner in a high-paced environment and assisting and training students, staff and faculty as needed; assisting and installing ancillary systems that interface into the Canvas LMS, including Plagiarism Detection System (TurnitIn), Respondus Lockdown Monitor/Browser/4.0 Exam Bank, NetTutor Online Tutoring and Camtasia; working daily in the Team Dynamix ticketing support system to address and resolve technical issues within Canvas.
Minimum Qualifications
- Bachelor’s degree in a related field, OR equivalent combination of training and related work experience in PC technical support
- Knowledge of commonly-used concepts, practices, and procedures with Learning Management Systems.