Technical Support Analyst, FT, Variable

Inspire health. Serve with compassion. Be the difference.

Job Summary Provides technical support for Information Technology (IT) systems. Oversees warehouse-related IT tasks. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health.

Serve with compassion. Be the difference. Receives shipments and import the information into the inventory system.

Conducts regular audits of warehouse IT equipment and ensure compliance with company policies. Pull equipment from the warehouse and prestige equipment Installs ITS hardware solutions and software applications following predetermined standards and guidelines. Maintains detail inventory and device management databases.

Delivers equipment to campus and picks up old equipment to be tested and disposed Repair broken devices and/or contacts HP for onsite support Performs hardware and software updates to ITS solutions including mobile devices following predetermined standards documentation. Performs other duties as assigned. Supervisory/Management

Responsibilities This is a non-management job that will report to a supervisor, manager, director or executive. Minimum

Requirements Education - Associate degree in Information Technology or related field of study

Experience - No experience required. In Lieu Of In lieu of education and experience noted above, an equivalent combination of academic/work experience may be considered. Required Certifications, Registrations, Licenses Valid Driver's License and an acceptable motor vehicle record as defined by the Acceptable Motor Vehicle Record (MVR) chart.

Knowledge, Skills and Abilities Ability to work independently and as part of a team. Ability to adapt to new technologies and processes. Proficient computer skills Understanding of networking, hardware, and software troubleshooting.

Preferred Familiarity with warehouse management systems and barcode scanners. Preferred Work Shift Variable (United States of America) Location Greenville Memorial Hospital Facility Corporate Department ITS Desktop Services Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve.

The transformation of healthcare requires talented individuals in every role here at Prisma Health. Prisma Health is the largest not-for-profit health organization in South Carolina, serving more than 1.2 million patients annually. Our 32,000 team members are dedicated to supporting the health and well-being of you and your family.

Our promise is to: Inspire health. Serve with compassion. Be the difference.