Listing details
- Last verified Oct 27
About the job
About the Role
As an Underwriting Associate, you'll be the operational backbone of our underwriting process, providing essential support through partnerships with team members, clients, and internal departments. You'll handle renewals, new business opportunities, invoicing, and endorsements while ensuring smooth operations and exceptional service delivery.
Key Responsibilities
- Review, verify and organize detailed source documents from clients applying standard guidelines and procedures to determine next steps
- Partner with clients or process owners to resolve errors and complete transactions
- Prepare and review documentation for issuance and customer acceptance
- Maintain timely communication with colleagues and clients regarding files, records, and other documentation
- Collaborate in developing concepts, processes, and critical success factors for achieving operational excellence
- Communicate effectively and professionally with internal and external stakeholders, fostering strong working relationships while ensuring accurate and responsive support throughout the policy lifecycle.
About the Team
Our team brings valuable support to the Underwriting functions of North America Crisis Management. We pride ourselves on accuracy, problem resolution and unrivaled industry knowledge. Our Underwriting Associates are knowledgeable workers who contribute to the overall success of our business unit. This is a dynamic organization with a team that stretches around the world!
About You
You're a detail-oriented professional with a strong customer focus and excellent interpersonal skills. You thrive on building effective working relationships in a multi-cultural environment and excel at collaborative work. Your exceptional listening, reading, written, and verbal communication skills allow you to provide outstanding service while managing multiple priorities efficiently.
We are looking for candidates who meet these requirements:
- Excellent computer skills - Microsoft Office Suite with emphasis on Microsoft Excel and Outlook
- Experience composing business correspondence
- Proven ability working in globally located team situations; understanding and demonstrating sensitivity toward cultural differences
- Ability to establish priorities and to plan, coordinate and monitor personal work plan to remain current on deliverables with oversight of multiple tasks
- Fully proficient in the English language
These are additional nice to haves:
- Minimum 1 to 3 years relevant insurance experience in client facing role
- Bachelor's Degree
- Knowledge and understanding of commercial (property / casualty) insurance principles and practices