UOP Union City Dental Student Rotations

This position is only available to University of the Pacific students assigned to the La Clinica de la Raza program site.

Who we are: La Clinica de La Raza is a non-profit, community-based health center established in 1971 to address health barriers and create better lives for the underserved. We have proudly grown into over 35 sites across Alameda, Contra Costa, and Solano County. To learn more about our history, click here: Our History - La Clinica or visit our website at www.laclinica.org.

Summary: La Cl�nica volunteers are individuals who donate their services to La Cl�nica, freely and without pressure or coercion, for civic, charitable, or humanitarian purposes without the promise, expectation, or receipt of compensation. A Volunteer can be paid only for reimbursement of reasonable expenses related to their volunteer activities. To qualify as a Volunteer, the individual must be willing to provide services according to these guidelines. If you are unsure whether your activities qualify as a Volunteer, contact Human Resources at hrteam@laclinica.org.

Commitment to Quality: All volunteers are accountable for delivering high-quality services. While we understand that errors can happen, it is crucial to acknowledge and rectify them promptly. If you have concerns about any aspect of your volunteer experience, please don�t hesitate to speak up. If you feel something is not meeting your expectations, start by discussing it with your assigned supervisor or coordinator. If the issue persists, you can escalate the matter to the department manager or Human Resources for further support. At La Clinica, we strive to address all concerns promptly and effectively, with the goal of preventing similar issues from arising in the future.

Volunteer Responsibilities:

• Guest Services: Greet attendees, provide directions, and ensure a smooth flow of events.
• Survey Collection: Collect and log surveys to help us evaluate our programs and services.
• Children�s Education: Engage with young children through interactive storytelling and puppet shows that promote healthy habits, such as the importance of nutritious eating and vaccination.
• Event Support: Assist with the setup and breakdown of events, including PowerPoint presentations, prenatal classes and other activities.
• Supervised Administrative Support: Includes, but not limited to making copies, preparing health education materials, and assembling registration packets. (Limited to 5 hours a week)

Prohibited Activities and Volunteer Guidelines:

• Volunteers should not take on any role that duplicates the responsibilities of a paid employee.
• La Clinica does not permit the payment of volunteers for their services, including gift cards. However, we may reimburse volunteers for reasonable and actual expenses incurred while performing their volunteer duties, such as mileage at the IRS standard rate for volunteers (https://www.irs.gov/tax-professionals/standard-mileage-rates).

Procedures:

Health Clearance Requirements (ALL PARTICIPANTS)

Immunization records: Ensure that each vaccination document includes the patient�s name, date, and location information.

• Flu shot within the current season.
• Hepatitis B
• MMR
• TDAP
• Varicella
• Covid Vaccines (1st and 2nd dose)
• Negative TB test within the last year, or Chest Radiograph within the last two years

Clearance requirements for Volunteers (18 years or older):

• Passing background check, ensuring a match between the name provided on the application, resume, and ID; the ID must not be expired.
• Sign and complete all necessary forms.
• Provide a valid government-issued ID.
• Mask fit test (upon request by the Clinic Manager)

Clearance requirements for Minors

• Signed consent form by parent/guardian (no background check required)
• A valid school ID
• Mask fit test (upon request by the Clinic Manager)

Dress Code and Personal Appearance:

As a La Cl�nica volunteer, you are expected to present yourself in a professional and respectful manner. Please consult with your supervisor to determine the appropriate attire for your specific volunteer duties. The following guidelines should be followed:

• Maintain good personal hygiene, including clean hands, fingernails, hair, brushed teeth.
• For safety reasons, open-toe shoes are not allowed to be worn in clinical areas.
• Refrain from wearing clothing that may be deemed offensive or inappropriate, such as:
• Shorts
• Tank tops or halter tops
• See-through or revealing clothing
• Spandex or skin-tight pants
• High heels (higher than 2-inches) or flip-flop sandals
• Clothing in disrepair

Confidentiality:

As a volunteer, you may have access to confidential information regarding La Cl�nica, its employees, volunteers, or customers. This includes sensitive information such as names, phone numbers, addresses, dates of birth, health status, and employee personnel files. This information is considered Protected Health Information (PHI) and must be treated with utmost care. To ensure the confidentiality and security of this information, please follow these guidelines:

• Discuss confidential matters only in private settings and only when necessary.
• Never share passwords or access codes under any circumstances.
• Always log off your computer when you step away or finish using it.
• Dispose of paper documents containing confidential or Protected Health Information in designated shredding bins, not regular trash cans.
• File documents in their designated place when you are done with them.
• Keep confidential or sensitive information locked away when not in use.
• Do not take-home documents contain personal health information.
• Exercise caution when sending emails or leaving voicemails; avoid sharing confidential information.

If you are unsure of your obligations under this policy, please consult with your supervisor. Failure to comply with this policy may result in dismissal and potential civil penalties.

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